
Kostenlos / Open SourceKI-first Kundenservice mit nativ integriertem KI-Agenten
Pylon verzeichnet 284.885 monatliche Besuche mit +6,1 % Wachstum gegenüber dem Vormonat und einem Preismodell „Kostenpflichtig“. Unless verzeichnet 4.497 monatliche Besuche mit +17 % Wachstum und einem Preismodell „Paid (outcome-based subscription; two plans)“.

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Unless is an outcome-priced AI customer agent platform for regulated European businesses. A single agent with shared memory handles acquisition, retention, expansion, and support across your website, product, and helpdesk, with EU data residency, PII tokenization, and a per-decision audit trail.
| Dimension / Kennzahl | ![]() | ![]() |
|---|---|---|
| Offizielle Domain | usepylon.com | unless.com |
| Preismodell | Kostenpflichtig | Paid (outcome-based subscription; two plans) |
| Monatliche Besuche | 284.885 (284.885) | 4497 (4.497) |
| MoM-Traffic-Delta | +16.456 (+6,1 %) | +652 (+17 %) |
| Primärmarkt und Anteil | 🇺🇸 Vereinigte Staaten (57,1 %) | 🇺🇸 Vereinigte Staaten (91,3 %) |
| Direkte Besuche / Monat | 230.372 | 1757 |
| Nutzerbewertung | 4,5 | 4,4 |
| Unterstützte Plattformen | Website | Website |

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Unify Slack, Microsoft Teams, Discord, Telegram, WhatsApp, email, chat widget, SMS and phone conversations into one queue with shared routing, SLAs and views.
Assist Agent, Support Agent and Slack Agent investigate issues, take action through connected tools and follow reusable Skills that encode how your team works.
Tie every ticket to the customer account, product usage, CRM records and internal systems so agents and humans work from complete context.
Publish help articles with AI-assisted drafting, federated search and auto-translation, and give customers a branded self-service portal with ticketing and feature requests.

Unless is an outcome-priced AI customer agent platform for regulated European businesses. A single agent with shared memory handles acquisition, retention, expansion, and support across your website, product, and helpdesk, with EU data residency, PII tokenization, and a per-decision audit trail.

Kostenlos / Open SourceKI-first Kundenservice mit nativ integriertem KI-Agenten

Enterprise-KI auf Basis des eigenen Unternehmenswissens

Maßgeschneiderter Omnichannel-Kundensupport und Helpdesk-Automatisierung speziell für E-Commerce-Marken und -Händler.
Kostenlos / Open SourceKI-Customer-Support-Plattform mit integriertem gemeinsamen Posteingang
Kostenlos / Open SourceKI-Customer-Support-Plattform mit integriertem gemeinsamen Posteingang

Unifies support tickets, sales pipelines, and conversational AI agents in a single platform.
Unifies support tickets, sales pipelines, and conversational AI agents in a single platform.
Kostenlos / Open SourceAutonome KI-Agenten für Kundenservice, Content und Operations
Kostenlos / Open SourceAutonome KI-Agenten für Kundenservice, Content und Operations

Kostenlos / Open SourceKI-Kundenservice, der sofort antwortet und Chats in Umsatz verwandelt
Kostenlos / Open SourceKI-Kundenservice, der sofort antwortet und Chats in Umsatz verwandelt

Unifies omnichannel support, live chat, and helpdesk ticketing with trainable AI agents.
Unifies omnichannel support, live chat, and helpdesk ticketing with trainable AI agents.

Combines ecommerce helpdesk ticketing with autonomous AI customer service agents for retail brands.
Combines ecommerce helpdesk ticketing with autonomous AI customer service agents for retail brands.
Kostenlos / Open SourceYourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.
Kostenlos / Open SourceYourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.

Vereint Omnichannel-Ticketing in gemeinsamen Posteingängen mit kollaborativen Arbeitsabläufen und KI-Unterstützung.
Vereint Omnichannel-Ticketing in gemeinsamen Posteingängen mit kollaborativen Arbeitsabläufen und KI-Unterstützung.
Kombiniert Helpdesk-Ticketing, Live-Chat und KI-Agenten für umfassende Kundensupport-Aktivitäten.
Kombiniert Helpdesk-Ticketing, Live-Chat und KI-Agenten für umfassende Kundensupport-Aktivitäten.