SmileDial vs VocalOps

A voice agent answers inbound calls and places outbound ones at any hour, so after-hours and overflow calls become booked appointments instead of voicemails.

Connects with popular Canadian patient management systems to read availability and write new bookings directly into your schedule in real time.

Automated calls and text follow-ups confirm upcoming appointments and request feedback afterward, helping cut no-shows and keep patients engaged.

SmileDial can check patient insurance benefits as part of the call flow, reducing front-desk back-and-forth.

38 percent of calls handled by a natural-sounding agent that greets callers, understands the request and gives a professional first impression.

The agent reads and writes in your ERP, CRM and scheduling software, even on-premise, so it recognises existing customers and pulls their history before the second sentence.

Qualified calls become appointments written directly into your schedule, with no back-and-forth and no double entry.

Send confirmations, addresses and Stripe payment links by text during the call, and take deposits or invoices without ever hearing a card number.