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Salesforce Agentforce (die Weiterentwicklung von Salesforce Einstein Copilot) ist eine agentische Enterprise-KI-Plattform, die rund um die Uhr autonome digitale Arbeitskräfte für Kundenservice, Vertriebsentwicklung, Außendienst, E-Commerce und IT bereitstellt. Angetrieben von der Atlas Reasoning Engine und verankert in Data 360 plant, durchdenkt und erledigt sie mehrstufige Geschäftsprozesse.

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