
Chat en vivo, bandeja unificada y helpdesk con IA gratis para tu web
BoldDesk registra 124.232 visitas mensuales con un crecimiento intermensual de -15,6 % y un modelo de precios Prueba gratuita, Precio a consultar. Brainfish registra 8097 visitas mensuales con un crecimiento de -38,4 % y un modelo de precios De pago, Precio a consultar.

Brainfish is an AI customer support platform whose agents do more than answer questions from a help article: they read from and write to your operational systems, follow your written policies, and close the ticket — refunds, cancellations, account access, and bug triage included.
| Dimensión / Métrica | ![]() | |
|---|---|---|
| Dominio oficial | bolddesk.com | brainfi.sh |
| Modelo de precios | Prueba gratuita, Precio a consultar | De pago, Precio a consultar |
| Visitas mensuales | 124,23 mil (124.232) | 8,1 mil (8097) |
| Variación de tráfico intermensual | -22,9 mil (-15,6 %) | -5,05 mil (-38,4 %) |
| Mercado principal y cuota | 🇺🇸 Estados Unidos (52,4 %) | 🌐 Global (—) |
| Visitas directas / mes | 89,25 mil | 3,34 mil |
| Valoración de usuarios | 4,3 | 4,2 |
| Plataformas compatibles | Sitio web | Sitio web |
Agentes de IA autónomos dentro de un help desk completo
Los agentes Support, Background y Assist comparten tu base de conocimiento y tus reglas para resolver solicitudes, clasificar cada ticket y redactar respuestas para el equipo.
Configura sin código instrucciones, fuentes de conocimiento, habilidades y herramientas API, prueba conversaciones y acciones y publica en los canales elegidos con aprobaciones humanas cuando haga falta.
Unifica correo, chat en vivo, WhatsApp, voz, Microsoft Teams, Slack, SMS y redes sociales con tickets, gestión de contactos, portal de cliente y base de conocimiento.
Conecta API REST o servidores MCP para que los agentes consulten pedidos, actualicen suscripciones o creen incidencias en tus sistemas, con aprobación humana en acciones sensibles.

Brainfish is an AI customer support platform whose agents do more than answer questions from a help article: they read from and write to your operational systems, follow your written policies, and close the ticket — refunds, cancellations, account access, and bug triage included.
Agents read from and write to Zendesk, Salesforce, Intercom, Stripe, Okta, Duo, Splunk and any other API-connected tool, so tickets that need an action can be closed without a human.
Describe a process conversationally and Brainfish builds, tests, and runs it as a repeatable workflow — reportedly from a draft in about ten minutes to a complex workflow in a couple of hours.
Refund caps, approval thresholds, and policy windows live in the workflow logic rather than the prompt, so the same request is handled identically on every run.
Every step, system touched, and source cited is logged, with SSO/SAML, regional data residency, and a no-training-on-your-data commitment.

Chat en vivo, bandeja unificada y helpdesk con IA gratis para tu web

Gratis / Código abiertoAtención al cliente con IA y un agente nativamente integrado

Plataforma de atención al cliente con IA y un agente nativo en cada conversación
Plataforma de atención al cliente con IA y un agente nativo en cada conversación

IA conversacional y helpdesk creados para marcas de ecommerce

Mensajería con clientes todo en uno: chat en vivo, chatbots y autoservicio
Mensajería con clientes todo en uno: chat en vivo, chatbots y autoservicio
Plataforma de soporte al cliente con IA y bandeja compartida

Plataforma de experiencia de cliente con IA que unifica soporte, ventas y servicio
Plataforma de experiencia de cliente con IA que unifica soporte, ventas y servicio
Gratis / Código abiertoAgentes de IA autónomos para atención al cliente, contenido y operaciones
Gratis / Código abiertoAgentes de IA autónomos para atención al cliente, contenido y operaciones

Atención al cliente con IA que responde al instante y convierte chats en ingresos
Atención al cliente con IA que responde al instante y convierte chats en ingresos

Gratis / Código abiertoRichpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Gratis / Código abiertoRichpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.