
Chat en direct, boîte unifiée et helpdesk IA gratuits pour votre site
Alga enregistre 0 visites mensuelles avec une croissance mensuelle de — et un modèle tarifaire Gratuit. Risotto enregistre 6 750 visites mensuelles avec une croissance de -3,6 % et un modèle tarifaire Tarifs sur demande.

Alga is a free Chrome extension that brings AI assistance to IT technicians and Managed Service Providers working in ConnectWise. It generates ticket titles, summaries, and categories, suggests how to handle each ticket, and drafts customer-ready responses, helping MSP help desks cut response times and reduce technician fatigue.

Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
| Dimension / Métrique | ![]() | ![]() |
|---|---|---|
| Domaine officiel | chromewebstore.google.com | tryrisotto.com |
| Modèle tarifaire | Gratuit | Tarifs sur demande |
| Visites mensuelles | 0 (0) | 6,75 k (6 750) |
| Delta de trafic mensuel | 0 (—) | -251 (-3,6 %) |
| Marché principal et part | 🌐 Global (—) | 🇺🇸 États-Unis (63 %) |
| Visites directes / mois | 0 | 2,67 k |
| Note des utilisateurs | 3,8 | 4,2 |
| Plateformes prises en charge | Extension de navigateur | Site web |

Alga is a free Chrome extension that brings AI assistance to IT technicians and Managed Service Providers working in ConnectWise. It generates ticket titles, summaries, and categories, suggests how to handle each ticket, and drafts customer-ready responses, helping MSP help desks cut response times and reduce technician fatigue.
Generate concise, descriptive titles for service tickets based on their content.
Produce a short synopsis of a ticket's full history so technicians can catch up instantly.
Assign ticket categories automatically to keep queues organized and routable.
Receive real-time suggestions on how to handle a ticket and what to do next.

Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
Risotto answers routine questions from Notion, Confluence, Drive, Slack and third-party docs, keeps answers current as documents change, and turns threads into knowledge articles.
Escalated tickets are investigated against the employee's credentials, tool logs and chat history, then a draft solution is prepared for one-click agent approval.
Employees request access in Slack or email; Risotto handles approvals, time-based rules and dynamic policies, then provisions users through your IAM/IGA tools with a full audit trail.
Route questions to IT, HR, Finance, Legal, Engineering or Sales Ops by intent rather than keyword, with RBAC controls and category auto-tagging.

Chat en direct, boîte unifiée et helpdesk IA gratuits pour votre site

Assistant IA tout-en-un pour le web, le navigateur, le bureau et le mobile
Assistant IA tout-en-un pour le web, le navigateur, le bureau et le mobile

Gratuit / Open sourceService client piloté par l'IA avec un agent IA intégré nativement
Un agent de navigateur qui réunit tous les grands modèles d'IA et l'automatisation web
Gratuit / Open sourceDes agents IA qui répondent, chiffrent et prennent les commandes sur chaque canal de messagerie
Gratuit / Open sourceDes agents IA qui répondent, chiffrent et prennent les commandes sur chaque canal de messagerie
Résumez, enregistrez et écrivez avec l'IA directement dans votre navigateur
Résumez, enregistrez et écrivez avec l'IA directement dans votre navigateur

Assistant IA agentique qui résout les demandes des collaborateurs de bout en bout
Assistant IA agentique qui résout les demandes des collaborateurs de bout en bout

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Gratuit / Open sourceDes agents IA autonomes dans un help desk complet
Gratuit / Open sourceDes agents IA autonomes dans un help desk complet

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Une IA agentique qui résout le support de bout en bout

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Gratuit / Open sourceDes agents IA clés en main pour votre helpdesk, en ligne en une semaine

Gestion des services d'entreprise propulsée par l'IA agentique Luma
Gestion des services d'entreprise propulsée par l'IA agentique Luma