Which platforms does Zipchat work with?

Zipchat is built specifically for Shopify and carries the 'Built for Shopify' badge. It is installed from the Shopify App Store and works with the Shopify admin, checkout and order data.

What tasks can the AI agent actually perform?

The agent handles order tracking, discount and stock checks, product recommendations, upsells and cross-sells, cart recovery, COD verification, FAQs, returns and refunds, and it can escalate to a human or your helpdesk tool when needed.

Is there a free plan or trial?

Yes. There is a free plan with roughly 120 AI replies a month and a 7-day free trial on the paid Starter, Pro and Scale plans, which are billed in USD every 30 days.

Does Zipchat support multiple languages?

Zipchat supports multiple languages for both conversations and its interface, and it can self-train on your store content so answers stay consistent across languages.

Can I correct the AI when it gets something wrong?

Yes. AI Corrections let you review and fix answers, and training limits increase by plan, from 100 pages on Free up to 300,000 pages on Scale.

Quel est le trafic mensuel et la tendance de croissance de ZipChat AI ?

ZipChat AI reçoit actuellement 6,51 M visites mensuelles, avec une variation de trafic mensuelle de +283,64 k (taux de croissance de +4,6 %). Son marché source principal est États-Unis (26,5 % de part), dont 2,4 M visites directes/mois et — visites de recherche organique/mois.

ZipChat AI est-il gratuit ? Quel est son modèle tarifaire ?

ZipChat AI fonctionne selon un modèle tarifaire Essai gratuit, Payant. Free plan available with about 120 AI replies and 50 conversations per month and training on 100 pages. Paid tiers add a 7-day free trial: Starter $80/month ($768/year), Pro $300/month ($2,880/year) with 3,000 replies and priority support, and Scale $600/month ($5,760/year) with 6,000 replies and training on 300,000 pages. Billed in USD every 30 days. Les plateformes de facturation et de paiement prises en charge incluent : non répertorié.

ZipChat AI — Trafic (6,51 M/mois), Tarifs, API & Alternatives

Open AI Tools

ZipChat AI — Trafic (6,51 M/mois), Tarifs, API & Alternatives | Open AI Tools

À propos de ZipChat AI

Multi-channel AI agent

One AI agent handles live chat, WhatsApp, Instagram, Messenger and email, so every conversation lands in a single inbox rather than five tabs.

Actions, not just answers

The assistant takes real actions in chat: order tracking, returns and refunds, COD verification, discount codes and stock checks, not just canned answers.

Sales and cart recovery

Greets visitors at the right moment, recommends products, runs upsells and cross-sells, and triggers cart-recovery messages to win back lost revenue.

Self-training and corrections

Train the bot on your own pages, FAQs and policies, then refine weak answers with AI Corrections so it stays accurate and on-brand.

Helpdesk and analytics integrations

Works with tools such as Gorgias, Zendesk, Re:amaze, Klaviyo, Omnisend and Brevo, and reports on chats, conversions and agent performance.

Zipchat is a Shopify-native AI chatbot and live chat app that acts as a full sales and support agent. It greets shoppers, answers product and shipping questions, tracks orders, issues discounts, handles returns and refunds, recovers abandoned carts and recommends products — across live chat, WhatsApp, Instagram, Messenger and email from one unified inbox.

Cas d'usage à fort impact pour ZipChat AI

E-commerce support manager

Cutting repetitive support tickets

Let the agent resolve order status, shipping and returns questions automatically so staff can focus on complex tickets and fulfilment.

DTC store owner

Recovering abandoned carts

Trigger proactive greetings, product recommendations and cart-recovery messages to lift conversion and average order value.

Multichannel team lead

Supporting global customers

Serve shoppers on their preferred channel and let the bot answer in their own language, keeping one conversation history in the unified inbox.

Growth marketer

Connecting chat to your stack

Connect Zipchat to Gorgias, Zendesk, Klaviyo or Omnisend and use its reports to track conversations, conversions and agent performance.

Meilleures alternatives et concurrents ZipChat AI (12)

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Rang	Outil d'IA	Visites mensuelles	Croissance mensuelle	Part du trafic direct	Tarifs	Face à face
●	ZipChat AI	6,51 M	+4,6 %	37% direct	Essai gratuit, Payant	Actuel
1	Vanchat	7,07 k	-29,2 %	40% direct	Essai gratuit	vs Vanchat
2	Rep AI : concierge de vente pour l'e-commerce	28,85 k	-36,8 %	39% direct	Essai gratuit, Payant	vs Rep AI : concierge de vente pour l'e-commerce
3	Chaport	1,46 M	+130,1 %	75% direct	Freemium	vs Chaport
4	UChat	30,74 k	+12,4 %	41% direct	Freemium, Essai gratuit	vs UChat
5	Hello24ai	1,89 k	-1,6 %	39% direct	Payant	vs Hello24ai
6	Omnichat	374,12 k	-12,3 %	65% direct	Tarifs sur demande	vs Omnichat