Dialpad は月間 2,763,687 訪問、前月比成長率 +10.7%、料金体系有料を記録しています。Switch は月間 0 訪問、成長率 -100%、料金体系有料を記録しています。
Dialpad is an AI-powered customer communications platform that unifies voice, video, messaging, contact center, and agentic AI so teams can resolve customer needs faster with full context.
Switchphone (listed here as Switch) is a 24/7 AI voice agent that answers inbound business calls in under two seconds, books appointments, qualifies leads, and follows up outbound — with call summaries and recordings logged for your team.
| 項目 / 指標 | | |
|---|---|---|
| 公式ドメイン | dialpad.com | switchphone.ai |
| 料金モデル | 有料 | 有料 |
| 月間訪問数 | 276.37万 (2,763,687) | 0 (0) |
| 前月比トラフィック増減 | +26.64万 (+10.7%) |
| -79 (-100%) |
| 主要市場とシェア | 🇺🇸 アメリカ合衆国 (56.6%) | 🌐 グローバル (—) |
|---|
| 月間ダイレクト訪問数 | 199.97万 | 0 |
|---|
| ユーザー評価 | 4.4 | 4.4 |
|---|
| 対応プラットフォーム | ウェブサイト | ウェブサイト |
|---|
Dialpad is an AI-powered customer communications platform that unifies voice, video, messaging, contact center, and agentic AI so teams can resolve customer needs faster with full context.
Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
Switchphone (listed here as Switch) is a 24/7 AI voice agent that answers inbound business calls in under two seconds, books appointments, qualifies leads, and follows up outbound — with call summaries and recordings logged for your team.
The agent picks up in under two seconds, 24/7, and can handle unlimited concurrent calls without hold times or voicemail.
It checks real calendar availability, books the slot during the call, logs the customer to your CRM, and texts a confirmation before hanging up.
Ask qualifying questions, flag high-value callers, and hand them to a human while routine calls never interrupt your staff.
An outbound agent follows up on missed enquiries, sends reminders, and re-engages lapsed customers on your schedule.
音声とチャットの両方で強力なAIエージェントの展開が可能な統一オムニチャネル受信トレイを備えていますが、ユーザーコミュニティは小さめです。
#3
営業担当向けの優れた会話スコアリングと音声ピッチ分析機能を備えていますが、オムニチャネルのカスタマーサービス機能はやや限定的です。
仮想電話番号が必要な小規模チーム向けにセットアップは簡単だが、Dialpadのような高度なAI音声インテリジェンススイートがない。
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
Numa is the AI operating system for car dealerships, answering every service and sales call, booking appointments into real open slots, and flagging at-risk customers while they are still in the store. It connects to the DMS, scheduler, and CRM systems dealerships already run on, so AI starts with the customer's full history.
特化型Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features.
特化型Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
特化型Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.
特化型高度なリアルタイムのエージェントコーチングや企業向けAI自動化を備えるが、価格と導入の複雑さが大幅に高い。
無料・オープンソース24時間365日のAI受付とプロの有人オペレーターで電話・チャット・一次対応を担う
営業担当向けの優れた会話スコアリングと音声ピッチ分析機能を備えていますが、オムニチャネルのカスタマーサービス機能はやや限定的です。
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
Numa is the AI operating system for car dealerships, answering every service and sales call, booking appointments into real open slots, and flagging at-risk customers while they are still in the store. It connects to the DMS, scheduler, and CRM systems dealerships already run on, so AI starts with the customer's full history.
特化型Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
特化型Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.
![[24]7.ai Engagement Cloud のオムニチャネル顧客対応ダッシュボード](https://cdn.openaitools.app/previews/247-inc-com-4ae6f909-5c51fbea.webp)
