TabSquare is a restaurant technology platform that orchestrates the entire guest journey, from discovery to payment and loyalty. Its AI assistant Munchmate powers personalised recommendations and marketing that reaches diners before they arrive, while the Vibe digital menu reduces wait times and guides guests toward dishes they are likely to love. SmartPay closes the loop with faster in-store payments, and built-in CRM and data analytics turn every visit into insight that drives repeat business.
Zinrelo — now branded TrueLoyal® — is a customer loyalty management platform for consumer brands that sell online, in stores and through distributors. It combines rewards, tiers, receipt scanning, referrals, reviews, user-generated content and churn analytics in one system, backed by loyalty strategy and managed-services teams.
TabSquare is a restaurant technology platform that orchestrates the entire guest journey, from discovery to payment and loyalty. Its AI assistant Munchmate powers personalised recommendations and marketing that reaches diners before they arrive, while the Vibe digital menu reduces wait times and guides guests toward dishes they are likely to love. SmartPay closes the loop with faster in-store payments, and built-in CRM and data analytics turn every visit into insight that drives repeat business.
Munchmate AI assistant
Delivers personalised dish recommendations, pre-arrival discovery and automated marketing that turns first-time diners into returning guests.
Vibe digital menu
A scan-to-view menu with vibrant reels of signature dishes and smart recommendations that reduce wait times by an estimated 25% and lift average bill value by around 15%.
SmartPay checkout
In-store payment completed in a simple tap, speeding up table turns by roughly 24% while removing friction from the end of the meal.
CRM and diner data analytics
Captures guest data and ordering behaviour across every visit, powering loyalty programs and targeted campaigns from a unified customer profile.
強み・メリット
+Covers the full diner journey — discovery, in-restaurant ordering, payment and loyalty — in one platform
+Reported, measurable gains in average bill value, table turns and wait times
+Trusted by more than 7,000 restaurants across Asia and beyond
+Integrates with existing POS, payment, CRM and delivery systems
+AI-driven personalisation and analytics to target repeat diners
制約・デメリット
–No public self-serve pricing; onboarding requires a demo and sales conversation
–Best value comes from committing to the full Vibe, Munchmate and SmartPay suite rather than picking single modules
–Primarily focused on Asian and broader APAC restaurant markets, with less presence elsewhere
–Requires staff training and POS integration work to realise the reported lift in average bill value
Zinrelo (TrueLoyal)
Zinrelo — now branded TrueLoyal® — is a customer loyalty management platform for consumer brands that sell online, in stores and through distributors. It combines rewards, tiers, receipt scanning, referrals, reviews, user-generated content and churn analytics in one system, backed by loyalty strategy and managed-services teams.
Flexible Rewards and Tiered Programs
Build points, rewards, VIP tiers, member benefits, promotions and milestones with personalized earning rules that reward purchases and other valuable customer actions rather than blanket discounts.
Gamified Engagement and Missions
Keep members active between purchases using missions, challenges, streaks, milestones and recognition mechanics designed to sustain participation over the life of the program.
Receipt Scanning and Offline Purchase Capture
Recognize purchases made in retail stores, through distributors and in third-party channels by scanning receipts, connecting offline transactions to known consumers and building first-party data.
Referrals, Reviews, UGC and Fan Communities
Turn loyal customers into an acquisition and influence channel with referral programs, review and photo/video collection with usage rights, and branded fan communities.
強み・メリット
+Covers the full loyalty stack — rewards, tiers, gamification, receipt scanning, referrals, reviews, UGC and communities — in one platform
BIK (bik.ai) is an agentic AI marketing automation platform built for eCommerce brands. It combines 100+ pre-built AI commerce agents for acquisition, retention, and support with an agent studio for custom builds, delivering personalised campaigns across email, SMS, and WhatsApp.
BIK (bik.ai) is an agentic AI marketing automation platform built for eCommerce brands. It combines 100+ pre-built AI commerce agents for acquisition, retention, and support with an agent studio for custom builds, delivering personalised campaigns across email, SMS, and WhatsApp.
