이커머스를 위해 만들어진, 문의를 끝까지 해결하는 AI 상담 에이전트
기능과 용도를 기준으로 고른 Aide 대안 도구 12개입니다.
| 순위 | 도구 및 소개 문구 | 공식 도메인 | 월간 방문 수 | 전월 대비 성장률 |
|---|
| 가격 모델 |
|---|
| 주요 시장 |
|---|
| 평점 |
|---|
| 비교 |
|---|
| ● | Aide | aide.app | 9.98천 | -113 (-1.1%) | 무료 체험, 유료, 가격 문의 | 캐나다 | 4.1 | 프로필 |
| 1 | DigitalGenius | digitalgenius.com | 5.93만 | 6.25천 (+11.8%) | 가격 문의 | 영국 | 4.3 | 비교 |
| 2 | Gorgias | gorgias.com | 266.05만 | 6.16만 (+2.4%) | 가격 문의 | 미국 | 4.7 | 비교 |
| 3 | Richpanel | richpanel.com | 38.43만 | -3.79만 (-9%) | 무료 체험, 가격 문의 | 미국 | 4.4 | 비교 |
| 4 | Siena AI | siena.cx | 4.56만 | -2.1만 (-31.5%) | 가격 문의 | 미국 | 4.4 | 비교 |
| 5 | tawk.to | tawk.to | 572.68만 | -8.62만 (-1.5%) | 무료+유료 | 미국 | 4.3 | 비교 |
| 6 | Yuma | yuma.ai | 3.13만 | -3.89천 (-11.1%) | 무료 체험, 유료, 가격 문의 | 미국 | 4.4 | 비교 |
| 7 | Permut | permut.com | 3.11천 | 1.23천 (+65.5%) | 무료+유료 | 스페인 | 4.2 | 비교 |
| 8 | Re:amaze | reamaze.com | 45.58만 | 1.6만 (+3.6%) | 무료 체험, 유료, 가격 문의 | 미국 | 4.5 | 비교 |
| 9 | Intercom | intercom.help | 276.45만 | -17.05만 (-5.8%) | 무료 체험, 유료 | 미국 | 4.7 | 비교 |
| 10 | Tidio | tidio.com | 52.73만 | -3.62만 (-6.4%) | 무료+유료 | 미국 | 4.4 | 비교 |
| 11 | Hiver | hiverhq.com | 14.03만 | -5.57만 (-28.4%) | 무료+유료, 무료 체험, 유료, 무료 | 미국 | 4.3 | 비교 |
| 12 | Forethought | forethought.ai | 8.4만 | -3.44만 (-29.1%) | 가격 문의 | 미국 | 4.4 | 비교 |
이커머스를 위해 만들어진, 문의를 끝까지 해결하는 AI 상담 에이전트

Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.

Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.

Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.

온라인 비즈니스를 위한 AI 기반 공유 받은편지함, 라이브 채팅, 헬프데스크
고객 지원을 끝까지 해결하는 에이전트형 AI