기능과 용도를 기준으로 고른 BoldDesk 대안 도구 12개입니다.
| 순위 | 도구 및 소개 문구 | 공식 도메인 | 월간 방문 수 | 전월 대비 성장률 |
|---|
| 가격 모델 |
|---|
| 주요 시장 |
|---|
| 평점 |
|---|
| 비교 |
|---|
| ● | BoldDesk | bolddesk.com | 12.42만 | -2.29만 (-15.6%) | 무료 체험, 가격 문의 | 미국 | 4.3 | 프로필 |
| 1 | Intercom | intercom.help | 276.45만 | -17.05만 (-5.8%) | 무료 체험, 유료 | 미국 | 4.7 | 비교 |
| 2 | Pylon | usepylon.com | 28.49만 | 1.65만 (+6.1%) | 유료 | 미국 | 4.5 | 비교 |
| 3 | tawk.to | tawk.to | 572.68만 | -8.62만 (-1.5%) | 무료+유료 | 미국 | 4.3 | 비교 |
| 4 | Crisp | crisp.chat | 140.86만 | 2.1만 (+1.5%) | 무료 체험, 유료, 가격 문의, 무료 | 프랑스 | 4.6 | 비교 |
| 5 | Hiver | hiverhq.com | 14.03만 | -5.57만 (-28.4%) | 무료+유료, 무료 체험, 유료, 무료 | 미국 | 4.3 | 비교 |
| 6 | Tidio | tidio.com | 52.73만 | -3.62만 (-6.4%) | 무료+유료 | 미국 | 4.4 | 비교 |
| 7 | Chaport | chaport.com | 145.89만 | 82.5만 (+130.1%) | 무료+유료 | 홍콩(중국 특별행정구) | 4.3 | 비교 |
| 8 | Kayako | kayako.com | 16.82만 | 3.76천 (+2.3%) | 가격 문의 | 미국 | 4.3 | 비교 |
| 9 | Forethought | forethought.ai | 8.4만 | -3.44만 (-29.1%) | 가격 문의 | 미국 | 4.4 | 비교 |
| 10 | eesel AI | eesel.ai | 55.61만 | 2.99만 (+5.7%) | 무료+유료, 무료 체험, 유료, 가격 문의 | 미국 | 4.3 | 비교 |
| 11 | Desku | desku.io | 1.36만 | 9.24천 (+210.5%) | 무료 체험, 유료 | 인도 | 4.2 | 비교 |
| 12 | Help.center | help.center | 3.44만 | 5.06천 (+17.3%) | 무료+유료 | 브라질 | 4 | 비교 |

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
고객 지원을 끝까지 해결하는 에이전트형 AI

Help.center is an AI-powered customer support platform that combines a hosted knowledge base, AI search, an AI chatbot widget, and a shared team inbox. Businesses get a branded yourcompany.help.center site plus a conversational assistant trained on their own articles and pages.
Help.center is an AI-powered customer support platform that combines a hosted knowledge base, AI search, an AI chatbot widget, and a shared team inbox. Businesses get a branded yourcompany.help.center site plus a conversational assistant trained on their own articles and pages.