고객 지원을 끝까지 해결하는 에이전트형 AI

기능과 용도를 기준으로 고른 Brainfish 대안 도구 12개입니다.
| 순위 | 도구 및 소개 문구 | 공식 도메인 | 월간 방문 수 | 전월 대비 성장률 |
|---|
| 가격 모델 |
|---|
| 주요 시장 |
|---|
| 평점 |
|---|
| 비교 |
|---|
| ● | Brainfish | brainfi.sh | 8.1천 | -5.05천 (-38.4%) | 유료, 가격 문의 | 글로벌 | 4.2 | 프로필 |
| 1 | Forethought | forethought.ai | 8.4만 | -3.44만 (-29.1%) | 가격 문의 | 미국 | 4.4 | 비교 |
| 2 | Intercom | intercom.com | 447.11만 | 11.79만 (+2.7%) | 무료 체험, 유료 | 미국 | 4.5 | 비교 |
| 3 | Pylon | usepylon.com | 28.49만 | 1.65만 (+6.1%) | 유료 | 미국 | 4.5 | 비교 |
| 4 | Kapture CRM | kapturecrm.com | 56.12만 | -4.23천 (-0.7%) | 가격 문의 | 인도 | 4.2 | 비교 |
| 5 | BoldDesk | bolddesk.com | 12.42만 | -2.29만 (-15.6%) | 무료 체험, 가격 문의 | 미국 | 4.3 | 비교 |
| 6 | eesel AI | eesel.ai | 55.61만 | 2.99만 (+5.7%) | 무료+유료, 무료 체험, 유료, 가격 문의 | 미국 | 4.3 | 비교 |
| 7 | Kayako | kayako.com | 16.82만 | 3.76천 (+2.3%) | 가격 문의 | 미국 | 4.3 | 비교 |
| 8 | Gorgias | gorgias.com | 266.05만 | 6.16만 (+2.4%) | 가격 문의 | 미국 | 4.7 | 비교 |
| 9 | Kore.ai | kore.ai | 14.33만 | -3.19만 (-18.2%) | 가격 문의 | 미국 | 4.4 | 비교 |
| 10 | Richpanel | richpanel.com | 38.43만 | -3.79만 (-9%) | 무료 체험, 가격 문의 | 미국 | 4.4 | 비교 |
| 11 | ChatBees.AI | chatbees.ai | 2.55천 | -1.78천 (-41.2%) | 무료+유료, 무료 체험, 유료, 가격 문의 | 미국 | 4.2 | 비교 |
| 12 | My AskAI | myaskai.com | 1.34만 | -3.82천 (-22.2%) | 무료+유료, 무료 체험, 가격 문의 | 미국 | 4.3 | 비교 |
고객 지원을 끝까지 해결하는 에이전트형 AI

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
지원·영업·서비스를 통합하는 AI 고객 경험 플랫폼
무료 / 오픈소스고객 지원, 콘텐츠, 운영을 맡는 자율형 AI 에이전트

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.

Kore.ai is an enterprise platform for building, governing and continuously optimising AI agents. It covers customer service, employee experience and long-running process automation, with a typed agent language, an AI solution architect and an optimisation engine that keeps agents improving after deployment.
Kore.ai is an enterprise platform for building, governing and continuously optimising AI agents. It covers customer service, employee experience and long-running process automation, with a typed agent language, an AI solution architect and an optimisation engine that keeps agents improving after deployment.

무료 / 오픈소스Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
무료 / 오픈소스Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.

무료 / 오픈소스ChatBees is an AI customer support automation platform that builds knowledge graphs from historical tickets and internal knowledge bases, then helps support agents analyze, research, and resolve new tickets faster.
무료 / 오픈소스ChatBees is an AI customer support automation platform that builds knowledge graphs from historical tickets and internal knowledge bases, then helps support agents analyze, research, and resolve new tickets faster.