Aisera는 월간 방문 14,996, 전월 대비 성장률 -37.1%, 가격 문의 가격 모델을 기록합니다. Risotto는 월간 방문 6,750, 성장률 -3.6%, 가격 문의 가격 모델을 기록합니다.
IT 서비스 데스크, 직원 지원, 고객 서비스를 위한 에이전트형 AI
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
| 항목 / 지표 | | |
|---|---|---|
| 공식 도메인 | aisera.com | tryrisotto.com |
| 가격 모델 | 가격 문의 | 가격 문의 |
| 월간 방문 수 | 1.5만 (14,996) | 6.75천 (6,750) |
| 전월 대비 트래픽 변화량 | -8.85천 (-37.1%) | -251 (-3.6%) |
| 주요 시장 및 점유율 | 🇺🇸 미국 (48.7%) | 🇺🇸 미국 (63%) |
| 월 직접 방문 수 | 5.99천 | 2.67천 |
| 사용자 평점 | 4.5 | 4.2 |
| 지원 플랫폼 | 웹사이트 | 웹사이트 |
IT 서비스 데스크, 직원 지원, 고객 서비스를 위한 에이전트형 AI
채팅, 이메일, 포털, 메시징 도구 전반에서 IT·HR·고객 요청을 끝까지 해결하고 필요할 때만 사람에게 전달합니다.
IT 운영 에이전트가 신호와 인프라 이벤트를 모니터링해 사용자가 영향을 받기 전에 장애를 발견하고 예방합니다.
실시간 제안, 지식 검색, 최적 다음 행동 추천으로 처리 시간을 단축합니다.
티켓, ITSM, CRM, 문서 시스템의 지식을 연결해 조직 자체 콘텐츠에 기반한 답변을 제공합니다.
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
Risotto answers routine questions from Notion, Confluence, Drive, Slack and third-party docs, keeps answers current as documents change, and turns threads into knowledge articles.
Escalated tickets are investigated against the employee's credentials, tool logs and chat history, then a draft solution is prepared for one-click agent approval.
Employees request access in Slack or email; Risotto handles approvals, time-based rules and dynamic policies, then provisions users through your IAM/IGA tools with a full audit trail.
Route questions to IT, HR, Finance, Legal, Engineering or Sales Ops by intent rather than keyword, with RBAC controls and category auto-tagging.
무료 / 오픈소스Salesforce Data 360과 Atlas로 구동되는 자율형 엔터프라이즈 AI 에이전트 및 CRM 인텔리전스.
무료 / 오픈소스Salesforce Data 360과 Atlas로 구동되는 자율형 엔터프라이즈 AI 에이전트 및 CRM 인텔리전스.
지원·영업·서비스를 통합하는 AI 고객 경험 플랫폼
채팅, 음성, 이메일, SMS, WhatsApp 전반에서 고객 대화를 처리하는 AI 에이전트를 구축하세요.
무료 / 오픈소스Voiceflow is an enterprise conversational AI platform for building, testing, and shipping chat and voice agents. Teams design agents in a visual Studio, let the Atlas copilot help build and improve them, connect knowledge and tools, then measure results with analytics, evaluations, and simulations.
무료 / 오픈소스Voiceflow is an enterprise conversational AI platform for building, testing, and shipping chat and voice agents. Teams design agents in a visual Studio, let the Atlas copilot help build and improve them, connect knowledge and tools, then measure results with analytics, evaluations, and simulations.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kore.ai is an enterprise platform for building, governing and continuously optimising AI agents. It covers customer service, employee experience and long-running process automation, with a typed agent language, an AI solution architect and an optimisation engine that keeps agents improving after deployment.
Kore.ai is an enterprise platform for building, governing and continuously optimising AI agents. It covers customer service, employee experience and long-running process automation, with a typed agent language, an AI solution architect and an optimisation engine that keeps agents improving after deployment.
고객 지원을 끝까지 해결하는 에이전트형 AI
