Dialpad는 월간 방문 2,763,687, 전월 대비 성장률 +10.7%, 유료 가격 모델을 기록합니다. VocalOps는 월간 방문 361, 성장률 -86.8%, 유료, 가격 문의 가격 모델을 기록합니다.
Dialpad is an AI-powered customer communications platform that unifies voice, video, messaging, contact center, and agentic AI so teams can resolve customer needs faster with full context.
VocalOps is a bilingual French-English AI receptionist built in Quebec for Canadian businesses. It answers calls 24/7, qualifies the request, books appointments, sends texts and payment links during the call, and writes results straight into your ERP, CRM or the VocalOps portal. Instead of a generic virtual receptionist, each agent is custom-built from your real calls and tuned continuously by the VocalOps team.
| 항목 / 지표 | | |
|---|---|---|
| 공식 도메인 | dialpad.com | vocalops.ca |
| 가격 모델 | 유료 | 유료, 가격 문의 |
| 월간 방문 수 | 276.37만 (2,763,687) | 361 (361) |
| 전월 대비 트래픽 변화량 | +26.64만 (+10.7%) | -2.38천 (-86.8%) |
| 주요 시장 및 점유율 | 🇺🇸 미국 (56.6%) | 🇨🇦 캐나다 (100%) |
| 월 직접 방문 수 | 199.97만 | 128 |
| 사용자 평점 | 4.4 | 4.1 |
| 지원 플랫폼 | 웹사이트 | 웹사이트 |
Dialpad is an AI-powered customer communications platform that unifies voice, video, messaging, contact center, and agentic AI so teams can resolve customer needs faster with full context.
Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
VocalOps is a bilingual French-English AI receptionist built in Quebec for Canadian businesses. It answers calls 24/7, qualifies the request, books appointments, sends texts and payment links during the call, and writes results straight into your ERP, CRM or the VocalOps portal. Instead of a generic virtual receptionist, each agent is custom-built from your real calls and tuned continuously by the VocalOps team.
38 percent of calls handled by a natural-sounding agent that greets callers, understands the request and gives a professional first impression.
The agent reads and writes in your ERP, CRM and scheduling software, even on-premise, so it recognises existing customers and pulls their history before the second sentence.
Qualified calls become appointments written directly into your schedule, with no back-and-forth and no double entry.
Send confirmations, addresses and Stripe payment links by text during the call, and take deposits or invoices without ever hearing a card number.
무료 / 오픈소스고객 대화를 끝까지 해결하는 엔터프라이즈 음성 AI
음성과 채팅 전반에 걸쳐 강력한 AI 에이전트 배포 기능을 갖춘 통합 옴니채널 수신함이지만, 사용자 커뮤니티는 비교적 작습니다.
영업 담당자를 위한 우수한 대화 채점 및 음성 피치 분석 기능을 제공하지만, 옴니채널 고객 서비스 기능은 다소 제한적입니다.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
특화 강점Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features.
특화 강점Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
특화 강점Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.
특화 강점Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.
특화 강점고급 실시간 상담원 코칭과 기업용 AI 자동화 기능을 제공하지만, 가격과 도입 복잡도가 훨씬 높습니다.
무료 / 오픈소스24시간 AI 리셉셔니스트와 전문 상담원이 전화·채팅·인테이크를 처리합니다
무료 / 오픈소스기존 전화 시스템 안에서 작동하는 엔터프라이즈 AI 음성 에이전트
![[24]7.ai Engagement Cloud 옴니채널 고객지원 대시보드](https://cdn.openaitools.app/previews/247-inc-com-4ae6f909-5c51fbea.webp)
