Stylo는 월간 방문 3,381, 전월 대비 성장률 +31.8%, 무료 체험, 유료 가격 모델을 기록합니다. Unthread는 월간 방문 27,017, 성장률 -22.2%, 무료 체험, 유료, 가격 문의 가격 모델을 기록합니다.
Stylo is a suite of AI apps that sit inside Zendesk and help support teams answer tickets faster. It reads the customer conversation, works out the underlying problem, and drafts a reply your agents can review and send.
Slack과 Teams 대화를 해결된 티켓으로 바꾸는 AI 네이티브 헬프데스크
| 항목 / 지표 | | |
|---|---|---|
| 공식 도메인 | askstylo.com | unthread.io |
| 가격 모델 | 무료 체험, 유료 | 무료 체험, 유료, 가격 문의 |
| 월간 방문 수 | 3.38천 (3,381) | 2.7만 (27,017) |
| 전월 대비 트래픽 변화량 | +816 (+31.8%) | -7.69천 (-22.2%) |
| 주요 시장 및 점유율 | 🇺🇸 미국 (62.6%) | 🇺🇸 미국 (38%) |
| 월 직접 방문 수 | 1.34천 | 1.55만 |
| 사용자 평점 | 4.3 | 4.4 |
| 지원 플랫폼 | 웹사이트 | 웹사이트 |
Stylo is a suite of AI apps that sit inside Zendesk and help support teams answer tickets faster. It reads the customer conversation, works out the underlying problem, and drafts a reply your agents can review and send.
Stylo Assist reads the ticket, works out the customer's real problem and writes a reply grounded in your knowledge base and connected integrations, ready for an agent to approve.
Configure how Stylo should sound so drafted replies match your existing tone of voice instead of reading like a generic AI output.
Score incoming tickets by customer sentiment so supervisors can spot and escalate frustrated or at-risk conversations before they churn.
Transcribe support calls, summarize them automatically and drop the outcome back onto the relevant ticket for a clean audit trail.
Slack과 Teams 대화를 해결된 티켓으로 바꾸는 AI 네이티브 헬프데스크
채널 스레드나 봇 DM에서 티켓을 자동 감지·생성해, 누구도 채팅 앱을 떠나지 않고 요청을 추적 가능한 업무로 전환합니다.
대화 내용, 요청자 이력, 연결된 지식, 실시간 시스템 데이터를 결합해 단순 라우팅이 아니라 답변과 실행까지 담당합니다.
해결된 대화가 새 문서나 갱신 문서로 이어져 지식베이스가 최신 상태를 유지하고 이후 유사 질문이 자동으로 방어됩니다.
Jira, Linear, HubSpot, Salesforce, Workday, Okta, Stripe 등에서 승인·업데이트·다단계 워크플로를 실행하고 Zapier, Make, 웹훅도 지원합니다.
온라인 비즈니스를 위한 AI 기반 공유 받은편지함, 라이브 채팅, 헬프데스크
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
