Melhores alternativas e concorrentes de Rallied

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.

Grátis / Código abertoAtendimento ao cliente com IA e um agente nativamente integrado

IA conversacional e helpdesk feitos para marcas de ecommerce

IA agêntica que resolve o suporte de ponta a ponta

Kore.ai is an enterprise platform for building, governing and continuously optimising AI agents. It covers customer service, employee experience and long-running process automation, with a typed agent language, an AI solution architect and an optimisation engine that keeps agents improving after deployment.

Grátis / Código abertoSuporte in-app, chat e tickets com IA para jogos e aplicativos

Brainfish is an AI customer support platform whose agents do more than answer questions from a help article: they read from and write to your operational systems, follow your written policies, and close the ticket — refunds, cancellations, account access, and bug triage included.

Gestão de serviços empresariais com IA agêntica Luma

Plataforma de experiência do cliente com IA que unifica suporte, vendas e serviço

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Grátis / Código abertoAgente de atendimento com IA que vive dentro do seu helpdesk atual

IA agêntica para service desk de TI, suporte a colaboradores e atendimento ao cliente