automaited

automaited positions itself as a digital inside sales team for B2B manufacturers and distributors. Instead of a generic workflow builder, it ships as pre-built modules for the tasks that dominate industrial inside sales: order entry, quotes and tenders, delivery date checks, customer care and master data maintenance. Incoming requests arrive from email, WhatsApp, phone notes, documents and system events, and agents understand, plan and execute the next step inside your existing systems.

What distinguishes the product is the control model. Company context, ERP and CRM data, customer-specific rules and approval thresholds bound what an agent may do, and access can be read-only or, where approved, include write access. Every case shows its processing steps and the sources used, so results remain traceable, and the dashboard separates work completed independently from items awaiting approval or a decision from your team. The vendor reports efficiency gains of up to 80 percent on covered processes.

Deployment is framed as a guided rollout rather than self-service: an individual product demo, a first test version within days of kick-off, and roughly three months of system connection and rollout support, followed by ongoing reviews. The company states it is hosted in Germany and aligns with ISO/IEC 27001, GDPR and the EU AI Act. Pricing is quoted per customer, so you need to book a demo to get numbers.