Breezy

Breezy is aimed at operators who lose enquiries when the desk is busy or the office is closed. It learns up to ten pages of your website — your policies, your prices, the way you speak — and then holds real conversations with customers, answering questions in seconds at any hour. A question about parking at 3am gets an answer at 3am, in your brand's voice rather than a generic robot tone.

The platform goes beyond answering. Connected to booking systems like eola or PracticeHub, Breezy works with real bookings: it finds a reservation, checks live availability, reschedules and confirms by email, or issues refunds to card, credit or voucher. A real phone number is also available, so callers get the same answers and the same booking actions as chat users.

Crucially, Breezy knows when to hand over. Conversations that need a person are escalated with a written summary of what has happened and what is needed, and your team can step into a live chat with the full history in front of them. This means most routine enquiries are handled automatically while sensitive cases still reach a human.