CrushBank Extension

CrushBank Extension is a browser companion for the CrushBank AI data and search platform. CrushBank itself is a US-based vendor that builds a managed data lakehouse for IT service desks and managed service providers; it normalizes structured and unstructured records and lets teams query them with natural language. The Chrome extension is the client-side piece of that stack: it puts a CrushBank tab in the toolbar so a technician can run a search from wherever they happen to be working.

Functionally, the extension mirrors the platform's Resolve capability. The user enters a ticket number, an error message, or a plain-language question, and the extension returns top-ranked results assembled from past tickets, knowledge base documentation, Microsoft Teams conversations, and configuration data. This is the same private, client-specific index the full web app uses, so answers reflect the organization's own history rather than a generic public model.

Because it is a companion tool, the extension has no independent pricing and is not useful without a CrushBank account. It is distributed free through the Chrome Web Store, is limited in scope by design, and should be treated as a convenience layer for technicians and service desk staff who already rely on the CrushBank platform.