Infiheal pairs a conversational AI companion called Healo with a marketplace of licensed psychologists and psychiatrists, so users can move from a private midnight chat to structured professional care if they choose. Healo is positioned as a listening friend, a coach, and a bridge to human help rather than a replacement for clinical treatment; the company says the assistant was built with psychologists, psychiatrists, and medical reviewers, and that its responses are grounded in established psychological practice rather than persuasion tactics.
The broader product suite covers more than chat. Members get guided self-tests for mood, habits, and relationship patterns; a Focus Zone for concentration exercises; downloadable worksheets, meditations, self-care cards, and safety plans; and a moderated community space for peer support. A therapy matching flow connects users with vetted clinicians, and the platform advertises privacy safeguards including HIPAA-aligned handling, encryption, zero data sharing, and no in-chat tracking.
Infiheal has positioned itself as a responsible-AI standard-bearer in Indian digital mental health. It reports clinical evaluation of Healo through a randomised controlled trial with AIIMS New Delhi alongside NCAHT and ICMR, publishes a medical board and psychologist roster, and cites independent research on AI-driven anxiety and depression support. Access starts free through anonymous chat, with paid tiers for deeper usage and human therapy sessions.
