Knapsack Sidepanel lives in the Chrome side rail, so you can work with an AI agent without switching tabs. Once you connect tools such as Salesforce, HubSpot, Google Drive, Dropbox, calendars or a custom MCP server, the assistant can answer questions grounded in those systems, summarise documents, draft replies and perform data-entry chores. The agent is designed to narrate its plan and let you prompt, modify or stop an action at any point, which keeps a human in the loop on sensitive changes.
Beyond ad-hoc chat, Knapsack supports reusable AI workflows. You can describe an agent or a multi-step task in natural language, share it with colleagues by link, and run it on demand or on a schedule — for example posting meeting notes to your CRM after every call or drafting responses to urgent emails. Because the same panel is available on any site, the assistant can act on the page you are already viewing rather than in a separate workspace.
Knapsack emphasises enterprise-grade privacy: it states SOC 2 Type 2 certification and HIPAA compliance, and lets you control which data the agent may process. The product is aimed at sales teams, executives, consultants and other knowledge workers who want AI grounded in their own business tools. Pricing is not listed publicly — the vendor steers buyers toward a conversation, so plan for a sales-led evaluation.
