Probook AI targets the daily reality of home service dispatchers: dozens of calls, a board full of jobs, and a constant question of which technician should take which call. Instead of forcing teams onto a new platform, Probook ships as a Chrome extension that sits on top of the CRM screen dispatchers already work in. That overlay approach means no migration project and no retraining on a new interface.
The core intelligence comes from matching technicians to calls using historical data. Rather than simple round-robin or proximity rules, Probook weighs past performance and routing optimization so that the technician assigned to a job is the one most likely to complete it profitably and efficiently. The result is a dispatch board that fills itself with better decisions than a manual drag-and-drop process.
Probook is built for the trades — HVAC, plumbing, and electrical contractors — where margins depend on trucks rolling efficiently. Because it works as an extension rather than a replacement, it can blend into an existing field service stack while adding an AI layer on top. Pricing is not published publicly; the vendor handles commercial terms through a contact-based conversation.
