ReplyAuto AI

ReplyAuto AI started as a general AI email assistant, but the product now centers on a narrower, sharper job: handling the flood of commerce comments on Meta platforms. Connect a Facebook account through OAuth and every Page you manage, plus any linked Instagram Business profiles, feed into a single unified inbox. Add a Shopify Admin token and the platform indexes your products, policies, and FAQs into an embedded knowledge base.

From there, each incoming comment arrives with a draft already written and grounded in what you actually sell. Moderators can edit inline and send, use bulk actions to dismiss or export hundreds of comments at once, or switch a workspace into Auto mode so that drafts passing defined safety rules publish on their own. Complaints, refund requests, and anything needing a human are routed for review instead of auto-sending.

The emphasis is on speed and accuracy rather than broad social listening. ReplyAuto AI reports roughly 2.3-second draft times, long-lived Facebook tokens, an audit trail that logs every send and connection with the actor and timestamp, and no per-seat pricing. Data handling is deliberately minimal: it stores post text, comment text, and the brand context you supply, and does not train models on customer data.