TunedChat sets out to solve a very concrete problem: missed calls mean lost revenue. Instead of hiring a receptionist or routing every inquiry to voicemail, you paste your business website into TunedChat and the platform builds a voice assistant that already knows your services, opening hours, pricing and frequently asked questions. Setup is advertised as taking about two minutes, and you can preview the assistant in your browser before connecting it to a live phone line.
The assistant answers in under a second using modern synthetic voices that are designed to sound natural, and it can respond in several languages — useful for local businesses serving multilingual customers. When a caller asks something outside the assistant's knowledge, it can politely take a message or hand the call to a human, and TunedChat tracks those knowledge gaps so you can add answers over time.
Every call is transcribed, giving owners a searchable record of what customers asked and how the AI responded. You can either take a new number from TunedChat or forward your existing business line, and the company states you can stop or cancel the assistant at any time. The product is aimed at clinics, salons, restaurants, trades and other appointment- or inquiry-driven businesses that cannot always staff the phone.
