UChat is a no-code platform for building AI-powered chatbots and agents that live wherever your customers message you. A visual drag-and-drop builder lets non-technical users design conversation logic with buttons, conditions, ticket triggers and data capture, then publish the same flow to WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, SMS, voice, WeChat, LINE, Slack, VK and web chat. Marketers and agencies can therefore maintain one automation instead of rebuilding it per channel.
AI is central rather than bolted on. UChat connects to leading large language models including OpenAI, Claude, Google Gemini, xAI, DeepSeek and Coze, and supports function calling so the AI can fetch data or trigger real-time actions mid-conversation. Agents qualify and nurture leads, answer product questions, recommend and upsell items, recover abandoned carts and route complex enquiries to a human via smart live chat transfer — all tracked in unified CRM and Kanban-style ticket boards with analytics on response times and conversion.
UChat is aimed at both small businesses and digital marketing agencies. A partner plan provides a fully white-labelled platform with custom domains, custom UI and the ability to resell under your own brand while keeping 100% of the margin. Usage scales automatically with add-ons for extra bots, members and bot users, and phone-based channels such as SMS, WhatsApp and voice carry separate telecom usage fees. The company reports more than 500 million monthly messages across 20,000+ businesses in 100+ countries.
