
AI feedback capture that ties customer requests to revenue

Capture customer feedback on any page, straight into UserVoice

This is our editors' assessment out of 5, not an average of user ratings. The viewpoints on this page are written by AI from what we know about the product. They are not customer reviews.
According to OpenAITools.app telemetry verified on 2026-11-11, UserVoice Feedback Capture (chromewebstore.google.com) is an AI platform indexed under AI Customer Service generating 0 monthly visits with a month-over-month traffic delta of +0 (0.0%). Its primary geographic market is Global (— traffic share), and it operates on a Contact for Pricing pricing model. Top competing alternatives by monthly volume include Canny Autopilot (419.13K visits/mo), Productboard (297.5K visits/mo), mymind (221.82K visits/mo).
Saves me from context switching between support threads and product backlog.
Finally an extension that doesn't break our custom workflows.
Clean UI, logs feedback instantly into UserVoice.
Wish it had better duplicate detection out of the box.
AI-synthesized perspectives grounded in live site inspection, pricing structure, and category benchmarks — presented as editorial viewpoints rather than individual customer testimonials.
Highlight text on a web page or browser-based email, or paste raw notes from a call, and save it as feedback without leaving what you're doing.
Automated search looks through existing UserVoice feedback and ideas, surfacing related items so new input links to an existing idea instead of piling up as a duplicate.
Suggestions help you attach feedback to the right customer and account, keeping everything filtered and organised by who actually asked for it.
Supporting documents and screenshots can be attached to a feedback item, preserving the context behind a request.
Once a user is linked, you can subscribe them to status updates so they get notified by the product team when the idea progresses.
Product teams hear valuable feedback in dozens of places: support tickets, sales calls, email threads, and random web pages. The problem is that the moment is lost before anyone can write it down properly. UserVoice Feedback Capture solves this by putting a capture box directly in the browser, so you can highlight text on a page or type in what a customer just said on a call, and the feedback is stored in UserVoice immediately.
The extension is designed around a three-step workflow. First you capture: open the extension and highlight page text, or drop in free-text notes from a call, optionally attaching screenshots or documents. Then you link: AI-driven search scans your existing feedback and ideas to find previously reported, related items, so one click attaches the new comment to the right idea instead of creating a duplicate. Finally you associate a user: the extension suggests people from your UserVoice database, and you can subscribe that customer to status updates so they hear back when the idea ships.
Because it plugs into the UserVoice platform, captured feedback inherits the analytics that platform provides, such as revenue value and customer reach, which helps teams judge how much a given request actually matters. The extension is a companion tool rather than a standalone product — you need a UserVoice account to get value from it. It is aimed squarely at people who talk to customers all day and need a low-friction way to turn those conversations into structured, searchable product input.
Open the extension mid-call, type what the user says in their own words, and attach it to the relevant idea while the context is fresh.
Capture a recurring complaint from a support thread and link it to the existing idea so the product team sees how often it comes up.
Capture feature requests raised on a demo call, attach them to the prospect's account, and subscribe them to release notifications.
Side-by-side telemetry comparison of competing AI tools in the same primary category
| Rank | AI Tool | Monthly Visits | MoM Growth | Direct traffic share | Pricing | Head-to-Head |
|---|---|---|---|---|---|---|
| ● | UserVoice Feedback Capture | 0 | — | — | Contact for Pricing | Current |
| 1 | Canny Autopilot | 419.13K | -10.5% | 55% direct | Freemium, Paid, Contact for Pricing | vs Canny Autopilot |
| 2 | Productboard | 297.5K | -9.3% | 67% direct | Freemium, Free Trial, Paid, Contact for Pricing | vs Productboard |
| 3 | mymind | 221.82K | -1% | 75% direct | Free Trial, Paid | vs mymind |
| 4 | ExplainThis | 1.46K | -54% | 29% direct | Free | vs ExplainThis |
| 5 | Kome AI | 174.91K | -6.5% | 30% direct | Freemium | vs Kome AI |
| 6 | Bettermode | 30.9K | -44% | 25% direct | Freemium | vs Bettermode |

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