Verbal (Clinical Compliance AI)

Verbal was built to close the adherence gap in healthcare, where most organizations can only manually review a tiny fraction of their interactions. The platform captures telemedicine calls and chart notes through a lightweight desktop app and Chrome extension, then audits every interaction against the standards you define, your internal playbooks, and external frameworks such as TJC, CHAI, and URAC. Instead of spot checks, teams get continuous, audit-ready coverage across calls, notes, and AI-driven interactions.

The product is aimed at digital health companies, payers and health plans, health systems, and medical groups. Verbal reports that customers have cut compliance costs by replacing manual audits with automated oversight, and improved adherence noticeably within the first 90 days. Analytics dashboards let managers track performance by individual, team, period, or AI agent, and turn coaching conversations into concrete, measurable actions. Because it works independently of whichever scribe or agent stack you deploy, Verbal acts as a neutral layer of oversight on top of your existing tools.

Security is positioned for enterprise healthcare use, with HIPAA-compliant handling of sensitive patient data. Verbal is offered through a demo-led sales process rather than self-serve checkout, so pricing depends on the scope of interactions and integrations required.