Most small businesses run on a patchwork of spreadsheets, disconnected SaaS tools, and manual workarounds. ZAPT starts from that reality and takes the opposite approach: instead of buying software off the shelf, you describe how the job is actually done, and ZAPT builds a platform around that process and looks after it for you. The team handles setup, and you and your staff just log in and use it.
The distinctive twist is that the platform is designed to be used by AI as easily as by people. With a single connection, ChatGPT or Claude can read and update the same system your team works in, so the assistant answers from your live business data rather than from pasted-in context. Because the work is codified in the platform, every run follows the same consistent steps, which reduces the duplication, drift, and errors that creep into manual processes.
ZAPT is priced as one flat monthly fee with no per-seat charges, and it is free while you are the only user — billing starts a week after your second user joins. That flat fee includes your team, the ChatGPT or Claude connection, and ongoing changes; requests to existing tools are usually shipped within the hour, while entirely new capabilities arrive in a trial version within a couple of days and are production-ready in a week or two. The company works with clients across sectors such as physiotherapy and gyms, trades and field services, home care, manufacturing, and warehousing.
