
專項更強Combines a full customer service helpdesk with native AI agents, but is significantly more expensive.
Chatbase 每月有 396,383 次造訪,月增率 -7%,定價模式為免費增值、付費。ZBots by ZFire Media 每月有 737 次造訪,成長率 0%,定價模式為免費試用、付費。

ZBots is the AI chatbot and voice-conversation line from ZFire Media, a studio that builds practical AI conversation agents for service businesses. Its current products are ZFire Contact, which replaces a website contact form with a spoken conversation, and ZFire Front Desk (Ziva), which answers and routes phone calls.
| 面向/指標 | ![]() | ![]() |
|---|---|---|
| 官方網域 | chatbase.co | zfiremedia.com |
| 定價模式 | 免費增值、付費 | 免費試用、付費 |
| 每月造訪次數 | 39.64萬 (396,383) | 737 (737) |
| 月流量變化量 | -3萬 (-7%) | +737 (0%) |
| 主要市場與市佔 | 🇺🇸 美國 (16%) | 🌐 全球 (—) |
| 每月直接造訪 | 24.92萬 | 290 |
| 使用者評分 | 4.2 | 3.8 |
| 支援平台 | 網站 | 網站 |

打造面向客戶的 AI 代理,涵蓋客服、銷售與產品導引
以自然語言撰寫指令、選擇模型、設定防護規則,並串接代理可使用的知識內容。
讓代理查詢訂單、取得發票、建立工單或觸發工作流程,並以互動元件而非純文字回覆。
將同一個代理發佈到網站聊天氣泡、幫助中心、電話專線、WhatsApp、郵件與 Slack,無需依渠道重建。
真人與代理在同一會話檢視中協作,問題升級時上下文與歷史紀錄完整保留。

ZBots is the AI chatbot and voice-conversation line from ZFire Media, a studio that builds practical AI conversation agents for service businesses. Its current products are ZFire Contact, which replaces a website contact form with a spoken conversation, and ZFire Front Desk (Ziva), which answers and routes phone calls.
ZFire Contact turns a website contact form into a spoken interaction where visitors ask questions, share details, and receive a clear next step.
The agent handles product and service questions, pricing and fit conversations, and general support requests in the moment, without a human in the loop.
Visitors can leave their details through the conversation, capturing complete intake information without form friction.
ZFire Front Desk (Ziva) answers inbound calls, handles FAQs and appointment intake, and provides follow-up when staff are busy or off-hours.

專項更強Combines a full customer service helpdesk with native AI agents, but is significantly more expensive.
以你的文件與知識庫訓練的客製 AI 代理

專項更強Provides advanced conversational design and voice workflows, but requires more setup than turnkey embedding tools.
提供具備嚴格來源引用的企業級基礎支援,不過定價與介面結構有所不同。
用於建置與運行背景自主 AI 代理的託管平台
為網站與 WhatsApp 打造無程式碼 AI 代理與聊天機器人
為全通路打造無程式碼 AI 代理、聊天機器人與語音助理