把產品圖與原始素材變成帶動銷售的社群短影音
Dialpad 每月有 2,763,687 次造訪,月增率 +10.7%,定價模式為付費。Firework 每月有 70,487 次造訪,成長率 +6.3%,定價模式為免費試用、需聯絡報價。

Firework is a video commerce platform that turns static product pages into interactive, shoppable video experiences. Brands use it to host 1:1 video chats with shoppers, run live shopping sessions, and embed short-form product video across websites, mobile apps, email, and in-store screens. An AI Shopping Agent extends the same experience into a conversational assistant that handles questions and moves shoppers toward a purchase.
| 面向/指標 | ![]() | |
|---|---|---|
| 官方網域 | dialpad.com | firework.com |
| 定價模式 | 付費 | 免費試用、需聯絡報價 |
| 每月造訪次數 | 276.37萬 (2,763,687) | 7.05萬 (70,487) |
| 月流量變化量 | +26.64萬 (+10.7%) | +4188 (+6.3%) |
| 主要市場與市佔 | 🇺🇸 美國 (56.6%) | 🇺🇸 美國 (26%) |
| 每月直接造訪 | 199.97萬 | 3.91萬 |
| 使用者評分 | 4.4 | 4.2 |
| 支援平台 | 網站 | 網站 |
面向客戶體驗與商務溝通的 AI 平台
預置與自訂 AI 代理處理語音與數位支援,帶脈絡採取行動,並在需要判斷時升級給人工。
一個協作應用把通話、會議與訊息整合在一起,讓團隊在完整脈絡下工作,無需切換工具。
即時轉寫、情感分析、AI 評分卡、CSAT 與人力管理,幫助團隊理解並改進每次對話。
即時輔導、自動撥號與自動跟進,幫助銷售團隊更快推進、拿下更多訂單。

Firework is a video commerce platform that turns static product pages into interactive, shoppable video experiences. Brands use it to host 1:1 video chats with shoppers, run live shopping sessions, and embed short-form product video across websites, mobile apps, email, and in-store screens. An AI Shopping Agent extends the same experience into a conversational assistant that handles questions and moves shoppers toward a purchase.
A conversational AI assistant that answers shopper questions in natural language and guides them toward the right product and checkout.
Attach product tags to video so viewers can add items to cart directly from a livestream, replay, or short-form clip.
Connect online shoppers with in-store associates or brand experts over live one-to-one video for guidance and personal selling.
Provide a browsable, always-on video storefront that showcases products and connects digital and physical retail locations.
把產品圖與原始素材變成帶動銷售的社群短影音
為客戶旅程每個環節打造的 AI 視訊平台
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.

專項更強Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features.

專項更強Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.

專項更強Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.