Dust 每月有 547,217 次造訪，月增率 +1.8%，定價模式為需聯絡報價。Risotto 每月有 6,750 次造訪，成長率 -3.6%，定價模式為需聯絡報價。
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
| 面向／指標 |  | |
|---|---|---|
| 官方網域 | dust.tt | tryrisotto.com |
| 定價模式 | 需聯絡報價 | 需聯絡報價 |
| 每月造訪次數 | 54.72萬 (547,217) | 6750 (6,750) |
| 月流量變化量 | +9483 (+1.8%) |
| -251 (-3.6%) |
| 主要市場與市佔 | 🇫🇷 法國 (65.4%) | 🇺🇸 美國 (63%) |
|---|
| 每月直接造訪 | 45.69萬 | 2670 |
|---|
| 使用者評分 | 4.4 | 4.2 |
|---|
| 支援平台 | 網站 | 網站 |
|---|
人與智慧代理並肩協作的多方 AI 平台
連接 Slack、Notion、Google Drive、GitHub、Salesforce、Zendesk 等 70 多種工具，讓智慧代理依真實公司知識作答，而非泛泛而談。
在同一平台接入訊息、CRM、文件、專案管理、資料、財務工具及 MCP 伺服器，讓智慧代理跨系統執行操作而不只是聊天。
使用 OpenAI、Anthropic、Google、Mistral 等 20 多種前沿與開源模型建置智慧代理，為每項任務挑選最合適的模型。
雙層權限模型、SCIM 同步群組、管理員控管覆寫、稽核記錄與用量分析，讓團隊高效推進的同時牢牢掌握公司資料。
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
Risotto answers routine questions from Notion, Confluence, Drive, Slack and third-party docs, keeps answers current as documents change, and turns threads into knowledge articles.
Escalated tickets are investigated against the employee's credentials, tool logs and chat history, then a draft solution is prepared for one-click agent approval.
Employees request access in Slack or email; Risotto handles approvals, time-based rules and dynamic policies, then provisions users through your IAM/IGA tools with a full audit trail.
Route questions to IT, HR, Finance, Legal, Engineering or Sales Ops by intent rather than keyword, with RBAC controls and category auto-tagging.
專項更強Provides a unified connected workspace for team documents and databases, but lacks Dust's advanced multi-source enterprise knowledge indexing.
能與 CRM 生態系深度整合以自動化企業工作流程，但與 Salesforce 軟體套件綁定較深。
#3專項更強Taskade is an AI workspace that turns a single prompt into working business apps, complete with AI agents, automations, databases, tasks and docs — no code required.
專項更強Focuses on secure enterprise workflow automation and security orchestration, but requires more manual setup for custom AI agents.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
結合了多模型聊天助理與自動化機器學習最佳化，但更側重於資料科學管線。
專項更強擅長視覺化無程式碼網頁爬蟲與資料自動化管線，但缺乏 Dust 專屬的內部知識庫架構。
專項更強Focuses on secure enterprise workflow automation and security orchestration, but requires more manual setup for custom AI agents.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
