GrackerAI 每月有 117,207 次造訪,月增率 -6.4%,定價模式為免費試用、需聯絡報價。Responso 每月有 149,125 次造訪,成長率 +4.4%,定價模式為免費增值、免費試用。
| 面向/指標 | ![]() | ![]() |
|---|---|---|
| 官方網域 | gracker.ai | responso.com |
| 定價模式 | 免費試用、需聯絡報價 | 免費增值、免費試用 |
| 每月造訪次數 | 11.72萬 (117,207) | 14.91萬 (149,125) |
| 月流量變化量 | -7977 (-6.4%) | +6296 (+4.4%) |
| 主要市場與市佔 | 🇺🇸 美國 (12%) | 🇵🇱 波蘭 (96.9%) |
| 每月直接造訪 | 4.36萬 | 10.78萬 |
| 使用者評分 | 4.1 | 4.2 |
| 支援平台 | 網站 | 網站 |

面向 AI 搜尋能見度的 AEO 與 GEO 平台
即時追蹤 AI 引擎如何談論你的品牌,並彙總為跨引擎統一的 AI 能見度分數。
發現買家真正向 AI 引擎提出的問題,觀察同一回答中出現的競品,並搭配垂直產業客製提問集。
以 AI 引擎的視角檢視網站,並具體說明品牌為何被或未被引用。
生成並發布保留品牌語氣的 AI 優化內容,支援 WordPress 發布,並由建議引擎推動下一步行動。

為電商打造的全通路 AI 客服工單台
把市場平台、網路商店、電子郵件與社群訊息彙整到同一工單系統,客服無需來回切換分頁,每段對話都可追溯。
AI 代理依據知識庫以及從已串接整合取得的訂單與商品資訊回答客戶問題。
針對重複性問題觸發自動回覆與規則化動作,大幅壓縮首次回應時間。
AI 判斷每則訊息的訴求並辨識情緒傾向,讓敏感或緊急工單更快交由人工處理。

Broader multi-channel messaging app coverage, but lacks native e-commerce order management integrations.
Broader multi-channel messaging app coverage, but lacks native e-commerce order management integrations.

把 WhatsApp、Instagram、Messenger、Telegram 與網頁聊天收進同一個共享收件匣,並疊加 AI 代理。

專項更強Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
專項更強Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.