Salesforce Agentforce（原 Einstein）每月有 111,910,743 次造訪，月增率 +2.2%，定價模式為免費增值。Shortwave 每月有 193,316 次造訪，成長率 -5.1%，定價模式為免費增值、免費試用。
由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
Shortwave is an AI-powered email client that layers agentic automation on top of a modern inbox. It organizes, writes, searches, schedules and summarizes email with plain-language prompts, and adds team collaboration features designed to replace the Gmail-plus-Slack workaround.
| 面向／指標 | | |
|---|---|---|
| 官方網域 | salesforce.com | shortwave.com |
| 定價模式 | 免費增值 | 免費增值、免費試用 |
| 每月造訪次數 | 1.12億 (111,910,743) | 19.33萬 (193,316) |
| 月流量變化量 | +240.2萬 (+2.2%) | -1.04萬 (-5.1%) |
| 主要市場與市佔 | 🇺🇸 美國 (43%) | 🇺🇸 美國 (66.6%) |
| 每月直接造訪 | 6074.1萬 | 15.59萬 |
| 使用者評分 | 4.4 | 4.5 |
| 支援平台 | 網站 | 網站 |
由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
將以 Data 360 為 grounding 的複雜查詢拆解為多步驟行動計畫，並在數天或數週內保留狀態，以在人類升級護欄下完成多觸點營運工作流程。
使用現有 Salesforce Flows、Prompt Builder 範本、Apex 程式碼與 MuleSoft API 設定自訂 agent、子 agent、自然語言指令與確定性護欄。
跨部門協調專用子 agent，並透過來自 AgentExchange 合作夥伴、經驗證的 Model Context Protocol（MCP）伺服器安全連接外部企業工具。
以低延遲對話式語音 agent 取代僵化的電話 IVR 樹，並在網頁聊天、WhatsApp、SMS、行動應用與 Slack 上統一部署。
Shortwave is an AI-powered email client that layers agentic automation on top of a modern inbox. It organizes, writes, searches, schedules and summarizes email with plain-language prompts, and adds team collaboration features designed to replace the Gmail-plus-Slack workaround.
A conversational agent that organizes your inbox, identifies what matters, drafts replies, writes scheduling emails and runs multi-step workflows from a single prompt.
Plain-language AI filters and scripts that automatically label, archive, star or sweep messages so you reach inbox zero faster.
Ask questions in natural language and search across your own messages — or your whole team's emails and attachments — to get answers rather than links.
Shared threads, private comments, assigned next steps and shared labels give a team one live view of important conversations.
超快速的電子郵件生產力工具，具備強大的 AI 分類與快捷鍵功能，但訂閱價格偏高。
免費 / 開源Zapier is a no-code automation and AI orchestration platform that connects thousands of apps so you can build automated workflows, AI agents and chatbots without writing code, and govern them with enterprise-grade controls.
免費 / 開源Zapier is a no-code automation and AI orchestration platform that connects thousands of apps so you can build automated workflows, AI agents and chatbots without writing code, and govern them with enterprise-grade controls.
專項更強Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
專項更強Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
專項更強Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
專項更強Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
結合共用收件匣、團隊聊天與 AI 協助的協作型郵件客戶端，讓工作流程管理更流暢。
專項更強Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
專項更強Versatile AI assistant for inbox management and scheduling accessed directly via email, SMS, or WhatsApp.
