Salesforce Agentforce（原 Einstein）每月有 111,910,743 次造訪，月增率 +2.2%，定價模式為免費增值。Workforce AI 每月有 3,284 次造訪，成長率 +31%，定價模式為免費增值。
由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
Workforce AI provides human-looking conversational AI employees for small businesses. It drafts email in your voice, joins Zoom meetings as a talking teammate that takes notes, keeps a profile on every client, and handles follow-up, scheduling, and recurring work. Built-in approval rules mean sensitive actions wait for your yes or no, and it works across text, WhatsApp, email, chat, and video as the same colleague.
| 面向／指標 | | |
|---|---|---|
| 官方網域 | salesforce.com | hireworkforce.ai |
| 定價模式 | 免費增值 | 免費增值 |
| 每月造訪次數 | 1.12億 (111,910,743) | 3284 (3,284) |
| 月流量變化量 | +240.2萬 (+2.2%) | +778 (+31%) |
| 主要市場與市佔 | 🇺🇸 美國 (43%) | 🇺🇸 美國 (82.3%) |
| 每月直接造訪 | 6074.1萬 | 1296 |
| 使用者評分 | 4.4 | 4 |
| 支援平台 | 網站 | 網站 |
由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
將以 Data 360 為 grounding 的複雜查詢拆解為多步驟行動計畫，並在數天或數週內保留狀態，以在人類升級護欄下完成多觸點營運工作流程。
使用現有 Salesforce Flows、Prompt Builder 範本、Apex 程式碼與 MuleSoft API 設定自訂 agent、子 agent、自然語言指令與確定性護欄。
跨部門協調專用子 agent，並透過來自 AgentExchange 合作夥伴、經驗證的 Model Context Protocol（MCP）伺服器安全連接外部企業工具。
以低延遲對話式語音 agent 取代僵化的電話 IVR 樹，並在網頁聊天、WhatsApp、SMS、行動應用與 Slack 上統一部署。
Workforce AI provides human-looking conversational AI employees for small businesses. It drafts email in your voice, joins Zoom meetings as a talking teammate that takes notes, keeps a profile on every client, and handles follow-up, scheduling, and recurring work. Built-in approval rules mean sensitive actions wait for your yes or no, and it works across text, WhatsApp, email, chat, and video as the same colleague.
The AI employee drafts Gmail and Outlook replies in your voice, ready for you to review and send, so follow-ups never slip.
It joins supported Zoom meetings as a real talking face or audio-only, answers questions live, and captures a searchable transcript, summary, and action items.
It keeps a file on every client from meetings, inbox, and past notes so context carries into the next task and nothing is re-explained.
When a review rule applies, it shows exactly what it will do and which tools it will use, then waits for your yes or no — and logs every decision.
兼具代理、郵件與文件的 AI 生產力套件
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