#1The official Deskroom Chrome extension has been permanently removed from the Chrome Web Store and is no longer available for installation.
經核查 chromewebstore.google.com 目前無法正常提供服務或回傳伺服器錯誤,已暫停外部連結跳轉。
AI 知識管理中目前正常營運的已核驗工具,依近期造訪量與編輯評分排序。
#1
#2Deskroom was a browser-based extension designed to function as an intelligent Knowledge Management System (KMS) and real-time answer recommendation engine tailored for customer support and customer experience (CS/CX) teams. By integrating generative AI into day-to-day ticketing workflows, it aimed to surface relevant company documentation, past resolutions, and standardized response templates instantly to reduce agent handling times.
Since the official extension has been pulled from the Chrome Web Store and is no longer maintained, support teams should explore alternative AI knowledge bases and customer service co-pilots featured on OpenAITools.app.
在完整客服系統中內建自主 AI 代理
以你的文件與知識庫訓練的客製 AI 代理