为电商打造的、能端到端解决问题的 AI 客服 Agent
根据功能和用途,为你挑选 12 款 Aide 的替代工具。
| 排名 | 工具和标语 | 官方域名 | 月访问量 | 月度增长 (MoM) |
|---|
| 定价模式 |
|---|
| 主要市场 |
|---|
| 评分 |
|---|
| 比较 |
|---|
| ● | Aide | aide.app | 9983 | -113 (-1.1%) | 免费试用,付费,定价请咨询 | 加拿大 | 4.1 | 概览 |
| 1 | DigitalGenius | digitalgenius.com | 5.93万 | 6245 (+11.8%) | 定价请咨询 | 英国 | 4.3 | 比较 |
| 2 | Gorgias | gorgias.com | 266.05万 | 6.16万 (+2.4%) | 定价请咨询 | 美国 | 4.7 | 比较 |
| 3 | Richpanel | richpanel.com | 38.43万 | -3.79万 (-9%) | 免费试用,定价请咨询 | 美国 | 4.4 | 比较 |
| 4 | Siena AI | siena.cx | 4.56万 | -2.1万 (-31.5%) | 定价请咨询 | 美国 | 4.4 | 比较 |
| 5 | tawk.to | tawk.to | 572.68万 | -8.62万 (-1.5%) | 免费增值 | 美国 | 4.3 | 比较 |
| 6 | Yuma | yuma.ai | 3.13万 | -3887 (-11.1%) | 免费试用,付费,定价请咨询 | 美国 | 4.4 | 比较 |
| 7 | Permut | permut.com | 3105 | 1229 (+65.5%) | 免费增值 | 西班牙 | 4.2 | 比较 |
| 8 | Re:amaze | reamaze.com | 45.58万 | 1.6万 (+3.6%) | 免费试用,付费,定价请咨询 | 美国 | 4.5 | 比较 |
| 9 | Intercom | intercom.help | 276.45万 | -17.05万 (-5.8%) | 免费试用,付费 | 美国 | 4.7 | 比较 |
| 10 | Tidio | tidio.com | 52.73万 | -3.62万 (-6.4%) | 免费增值 | 美国 | 4.4 | 比较 |
| 11 | Hiver | hiverhq.com | 14.03万 | -5.57万 (-28.4%) | 免费增值,免费试用,付费,免费 | 美国 | 4.3 | 比较 |
| 12 | Forethought | forethought.ai | 8.4万 | -3.44万 (-29.1%) | 定价请咨询 | 美国 | 4.4 | 比较 |
为电商打造的、能端到端解决问题的 AI 客服 Agent

Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.

Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.

Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
即时解答并促成转化的 AI 客户服务
团队与 AI 协同解决客户问题的代理式客服平台
端到端解决客户支持问题的 Agentic AI