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根据功能和用途,为你挑选 12 款 Faye 的替代工具。
| 排名 | 工具和标语 | 官方域名 | 月访问量 | 月度增长 (MoM) | 定价模式 | 主要市场 | 评分 | 比较 |
|---|---|---|---|---|---|---|---|---|
| ● | Faye | faye.xyz | 0 | 0 (0%) | 灵活 | 全球 | — | 概览 |
| 1 | tawk.to | tawk.to | 572.68万 | -8.62万 (-1.5%) | 免费增值 | 美国 | 4.3 | 比较 |
| 2 | Intercom | intercom.com | 447.11万 | 11.79万 (+2.7%) | 免费试用,付费 | 美国 | 4.5 | 比较 |
| 3 | Re:amaze | reamaze.com | 45.58万 | 1.6万 (+3.6%) | 免费试用,付费,定价请咨询 | 美国 | 4.5 | 比较 |
| 4 | Kayako | kayako.com | 16.82万 | 3758 (+2.3%) | 定价请咨询 | 美国 | 4.3 | 比较 |
| 5 | Aide | aide.app | 9983 | -113 (-1.1%) | 免费试用,付费,定价请咨询 | 加拿大 | 4.1 | 比较 |
| 6 | Unthread | unthread.io | 2.7万 | -7692 (-22.2%) | 免费试用,付费,定价请咨询 | 美国 | 4.4 | 比较 |
| 7 | Responso | responso.com | 14.91万 | 6296 (+4.4%) | 免费增值,免费试用 | 波兰 | 4.2 | 比较 |
| 8 | Siena AI | siena.cx | 4.56万 | -2.1万 (-31.5%) | 定价请咨询 | 美国 | 4.4 | 比较 |
| 9 | eesel AI | eesel.ai | 55.61万 | 2.99万 (+5.7%) | 免费增值,免费试用,付费,定价请咨询 | 美国 | 4.3 | 比较 |
| 10 | Crisp | crisp.chat | 140.86万 | 2.1万 (+1.5%) | 免费试用,付费,定价请咨询,免费 | 法国 | 4.6 | 比较 |
| 11 | Help.center | help.center | 3.44万 | 5057 (+17.3%) | 免费增值 | 巴西 | 4 | 比较 |
| 12 | Quickchat AI | quickchat.ai | 8.79万 | -3697 (-4%) | 定价请咨询 | 美国 | 4.2 | 比较 |

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Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.

免费 / 开源把 Slack 与 Teams 对话变成可追踪工单的 AI 原生帮助台

Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.

免费 / 开源Help.center is an AI-powered customer support platform that combines a hosted knowledge base, AI search, an AI chatbot widget, and a shared team inbox. Businesses get a branded yourcompany.help.center site plus a conversational assistant trained on their own articles and pages.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
免费 / 开源面向电商的 AI 客服智能体,能处理订单、退款与退货
免费 / 开源为电商打造的全渠道 AI 客服工单台
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
免费 / 开源Help.center is an AI-powered customer support platform that combines a hosted knowledge base, AI search, an AI chatbot widget, and a shared team inbox. Businesses get a branded yourcompany.help.center site plus a conversational assistant trained on their own articles and pages.
无需代码的 AI 智能体,自动解决客服与销售对话