
根据功能和用途,为你挑选 12 款 Macha 的替代工具。
| 排名 | 工具和标语 | 官方域名 | 月访问量 | 月度增长 (MoM) | 定价模式 |
|---|
| 主要市场 |
|---|
| 评分 |
|---|
| 比较 |
|---|
| ● | Macha | getmacha.com | 4.79万 | 3287 (+7.4%) | 免费试用,付费 | 美国 | 4.2 | 概览 |
| 1 | Intercom | intercom.com | 447.11万 | 11.79万 (+2.7%) | 免费试用,付费 | 美国 | 4.5 | 比较 |
| 2 | My AskAI | myaskai.com | 1.34万 | -3820 (-22.2%) | 免费增值,免费试用,定价请咨询 | 美国 | 4.3 | 比较 |
| 3 | Jarvis AI | jarvis.cx | 28.84万 | -1.13万 (-3.8%) | 免费增值 | 印度 | 4.1 | 比较 |
| 4 | Aisera | aisera.com | 1.5万 | -8847 (-37.1%) | 定价请咨询 | 美国 | 4.5 | 比较 |
| 5 | Forethought | forethought.ai | 8.4万 | -3.44万 (-29.1%) | 定价请咨询 | 美国 | 4.4 | 比较 |
| 6 | BoldDesk | bolddesk.com | 12.42万 | -2.29万 (-15.6%) | 免费试用,定价请咨询 | 美国 | 4.3 | 比较 |
| 7 | Brainfish | brainfi.sh | 8097 | -5048 (-38.4%) | 付费,定价请咨询 | 全球 | 4.2 | 比较 |
| 8 | MailAgent.AI | mailagent.ai | 1248 | -23 (-1.8%) | 免费增值 | 全球 | 4.1 | 比较 |
| 9 | Pylon | usepylon.com | 28.49万 | 1.65万 (+6.1%) | 付费 | 美国 | 4.5 | 比较 |
| 10 | Productlane | productlane.com | 2.08万 | 3933 (+23.4%) | 免费试用 | 美国 | 4.2 | 比较 |
| 11 | Gorgias | gorgias.com | 266.05万 | 6.16万 (+2.4%) | 定价请咨询 | 美国 | 4.7 | 比较 |
| 12 | SureThing | surething.io | 6.32万 | 1.1万 (+21.1%) | 免费增值 | 美国 | 4.1 | 比较 |
端到端解决客户支持问题的 Agentic AI
在完整客服系统中内置自主 AI 智能体

mailagent.ai drafts customer-email replies that are grounded in your own business — it learns from your sent folder, your website, and your integrations, saves a draft for human review, and pings you in team chat. You approve, edit, or chat to refine before sending.
mailagent.ai drafts customer-email replies that are grounded in your own business — it learns from your sent folder, your website, and your integrations, saves a draft for human review, and pings you in team chat. You approve, edit, or chat to refine before sending.

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Productlane is a customer support platform for software teams that unifies email, live chat, Slack, and Teams in one inbox while an AI agent grounded in your codebase and docs resolves tickets, files issues in Linear, and closes the loop with customers when fixes ship.
Productlane is a customer support platform for software teams that unifies email, live chat, Slack, and Teams in one inbox while an AI agent grounded in your codebase and docs resolves tickets, files issues in Linear, and closes the loop with customers when fixes ship.

SureThing is an AI agent platform that positions itself as a general AI agency: a shared team of agents covering operations, marketing, research and engineering that connect to your existing apps, execute multi-step work in the background and hand back finished deliverables rather than chat replies.
SureThing is an AI agent platform that positions itself as a general AI agency: a shared team of agents covering operations, marketing, research and engineering that connect to your existing apps, execute multi-step work in the background and hand back finished deliverables rather than chat replies.