
根据功能和用途,为你挑选 11 款 Responso 的替代工具。
| 排名 | 工具和标语 | 官方域名 | 月访问量 | 月度增长 (MoM) |
|---|
| 定价模式 |
|---|
| 主要市场 |
|---|
| 评分 |
|---|
| 比较 |
|---|
| ● | Responso | responso.com | 14.91万 | 6296 (+4.4%) | 免费增值,免费试用 | 波兰 | 4.2 | 概览 |
| 1 | Gorgias | gorgias.com | 266.05万 | 6.16万 (+2.4%) | 定价请咨询 | 美国 | 4.7 | 比较 |
| 2 | Richpanel | richpanel.com | 38.43万 | -3.79万 (-9%) | 免费试用,定价请咨询 | 美国 | 4.4 | 比较 |
| 3 | Re:amaze | reamaze.com | 45.58万 | 1.6万 (+3.6%) | 免费试用,付费,定价请咨询 | 美国 | 4.5 | 比较 |
| 4 | Intercom | intercom.com | 447.11万 | 11.79万 (+2.7%) | 免费试用,付费 | 美国 | 4.5 | 比较 |
| 5 | Crisp | crisp.chat | 140.86万 | 2.1万 (+1.5%) | 免费试用,付费,定价请咨询,免费 | 法国 | 4.6 | 比较 |
| 6 | Herodesk | herodesk.io | 1.29万 | 9406 (+267.6%) | 免费增值,免费试用,免费 | 全球 | 4.2 | 比较 |
| 7 | Respond.io | respond.io | 160.68万 | -15.23万 (-8.7%) | 免费增值 | 马来西亚 | 4.5 | 比较 |
| 8 | Desku | desku.io | 1.36万 | 9243 (+210.5%) | 免费试用,付费 | 印度 | 4.2 | 比较 |
| 9 | Siena AI | siena.cx | 4.56万 | -2.1万 (-31.5%) | 定价请咨询 | 美国 | 4.4 | 比较 |
| 10 | Callbell | callbell.eu | 48.8万 | -15.43万 (-24%) | 免费增值,免费试用,付费,定价请咨询 | 巴西 | 4.2 | 比较 |
| 11 | Unthread | unthread.io | 2.7万 | -7692 (-22.2%) | 免费试用,付费,定价请咨询 | 美国 | 4.4 | 比较 |
拥有更好的自助客户门户和电商工作流,但通用工单功能略不够灵活。

拥有更强大的工作流自动化和内置 FAQ 功能,但多渠道社交媒体管理不够直观。
拥有更清爽的 AI 原生网店集成,但社区规模更小,高级报表功能也较少。

Broader multi-channel messaging app coverage, but lacks native e-commerce order management integrations.
Broader multi-channel messaging app coverage, but lacks native e-commerce order management integrations.

Simpler interface and easier no-code chatbot setup, but fewer advanced customization options for large teams.
Simpler interface and easier no-code chatbot setup, but fewer advanced customization options for large teams.

专项更强Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
专项更强Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.

把 WhatsApp、Instagram、Messenger、Telegram 与网页聊天收进一个共享收件箱,并叠加 AI 代理。

专项更强把 Slack 与 Teams 对话变成可追踪工单的 AI 原生帮助台