根据功能和用途，为你挑选 12 款 Userscom 的替代工具。
| 3 | Kayako | kayako.com | 16.82万 | 3758 (+2.3%) | 定价请咨询 | 美国 | 4.3 | 比较 |
| 4 | tawk.to | tawk.to | 572.68万 | -8.62万 (-1.5%) | 免费增值 | 美国 | 4.3 | 比较 |
| 5 | Richpanel | richpanel.com | 38.43万 | -3.79万 (-9%) | 免费试用，定价请咨询 | 美国 | 4.4 | 比较 |
| 6 | Re:amaze | reamaze.com | 45.58万 | 1.6万 (+3.6%) | 免费试用，付费，定价请咨询 | 美国 | 4.5 | 比较 |
| 7 | Crisp | crisp.chat | 140.86万 | 2.1万 (+1.5%) | 免费试用，付费，定价请咨询，免费 | 法国 | 4.6 | 比较 |
| 8 | Herodesk | herodesk.io | 1.29万 | 9406 (+267.6%) | 免费增值，免费试用，免费 | 全球 | 4.2 | 比较 |
| 9 | Hiver | hiverhq.com | 14.03万 | -5.57万 (-28.4%) | 免费增值，免费试用，付费，免费 | 美国 | 4.3 | 比较 |
| 10 | Responso | responso.com | 14.91万 | 6296 (+4.4%) | 免费增值，免费试用 | 波兰 | 4.2 | 比较 |
| 11 | Octocom | octocom.ai | 6.81万 | 1.41万 (+26.2%) | 付费，定价请咨询 | 菲律宾 | 4.4 | 比较 |
| 12 | Kommunicate | kommunicate.io | 5.96万 | -1.13万 (-15.9%) | 免费试用，付费，定价请咨询 | 印度 | 4.3 | 比较 |
专项更强把 Slack 与 Teams 对话变成可追踪工单的 AI 原生帮助台
专项更强Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
专项更强面向电商、B2B 与 SaaS 支持团队的 AI 原生客服台与 AI 智能体
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
专项更强Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
专项更强面向电商、B2B 与 SaaS 支持团队的 AI 原生客服台与 AI 智能体
专项更强团队与 AI 协同解决客户问题的代理式客服平台
专项更强为电商打造的全渠道 AI 客服工单台
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
专项更强能回答、能执行、能转人工、不乱猜的 AI 客服坐席
