根据功能和用途，为你挑选 12 款 Yuma 的替代工具。
| 排名 | 工具和标语 | 官方域名 | 月访问量 | 月度增长 (MoM) | 定价模式 |
|---|
| 主要市场 |
|---|
| 评分 |
|---|
| 比较 |
|---|
| ● | Yuma | yuma.ai | 3.13万 | -3887 (-11.1%) | 免费试用，付费，定价请咨询 | 美国 | 4.4 | 概览 |
| 1 | Aide | aide.app | 9983 | -113 (-1.1%) | 免费试用，付费，定价请咨询 | 加拿大 | 4.1 | 比较 |
| 2 | Sierra | sierra.ai | 34.11万 | 4.81万 (+16.4%) | 定价请咨询 | 美国 | 4.6 | 比较 |
| 3 | Richpanel | richpanel.com | 38.43万 | -3.79万 (-9%) | 免费试用，定价请咨询 | 美国 | 4.4 | 比较 |
| 4 | Forethought | forethought.ai | 8.4万 | -3.44万 (-29.1%) | 定价请咨询 | 美国 | 4.4 | 比较 |
| 5 | DigitalGenius | digitalgenius.com | 5.93万 | 6245 (+11.8%) | 定价请咨询 | 英国 | 4.3 | 比较 |
| 6 | Gorgias | gorgias.com | 266.05万 | 6.16万 (+2.4%) | 定价请咨询 | 美国 | 4.7 | 比较 |
| 7 | Fini | usefini.com | 2.97万 | 7276 (+32.4%) | 定价请咨询 | 印度 | 4.4 | 比较 |
| 8 | Siena AI | siena.cx | 4.56万 | -2.1万 (-31.5%) | 定价请咨询 | 美国 | 4.4 | 比较 |
| 9 | Kapture CRM | kapturecrm.com | 56.12万 | -4228 (-0.7%) | 定价请咨询 | 印度 | 4.2 | 比较 |
| 10 | Octocom | octocom.ai | 6.81万 | 1.41万 (+26.2%) | 付费，定价请咨询 | 菲律宾 | 4.4 | 比较 |
| 11 | Watermelon | watermelon.ai | 3.46万 | 9169 (+36%) | 付费 | 荷兰 | 4.5 | 比较 |
| 12 | Intercom | intercom.com | 447.11万 | 11.79万 (+2.7%) | 免费试用，付费 | 美国 | 4.5 | 比较 |
面向电商的 AI 客服智能体，能处理订单、退款与退货
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
端到端解决客户支持问题的 Agentic AI
为电商打造的、能端到端解决问题的 AI 客服 Agent
可自主解决企业客服工单并持续自我进化的 AI 代理
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
整合支持、销售与服务的 AI 客户体验平台
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
托管型 AI 客服智能体，在聊天、邮件、电话与 WhatsApp 上自动应答
