Botmaker 记录了 949,155 月访问量，月度环比增长为 -3.4%，定价为免费增值，定价请咨询。Shulex VOC (Solvea) 记录了 12,710 月访问量，增长率为 -54.9%，定价为免费试用，付费。
为 WhatsApp、邮件、语音等所有客户渠道构建自主 AI 智能体。
Solvea (formerly Shulex VOC) is an AI customer service platform for global brands. It combines AI chat and voice agents, a shared helpdesk, and consumer-insights tools that mine Amazon reviews for VOC data, connecting customer conversations with growth research.
| 维度 / 指标 | | |
|---|---|---|
| 官方域名 | botmaker.com | shulex.com |
| 定价模式 | 免费增值，定价请咨询 | 免费试用，付费 |
| 月访问量 | 94.92万 (949,155) | 1.27万 (12,710) |
| 月度环比流量变化 | -3.29万 (-3.4%) | -1.55万 (-54.9%) |
| 主要市场与份额 | 🇦🇷 阿根廷 (51.5%) | 🇺🇸 美国 (46.7%) |
| 直接访问 / 月 | 70.66万 | 5744 |
| 用户评分 | 4.6 | 4.2 |
| 支持的平台 | 网站 | 网站 |
为 WhatsApp、邮件、语音等所有客户渠道构建自主 AI 智能体。
由大模型驱动的智能体不仅回答问题，还能理解请求、制定计划并执行订单查询、催收等实际流程。
同一平台内提供面向 WhatsApp 与社交消息、邮件分类与回复、以及呼入呼出电话的多种专职智能体。
在一个工作区内连接 WhatsApp、Instagram、Facebook Messenger、TikTok、Telegram、Slack、Teams、网页聊天和 Apple Messages for Business。
人工工作台可随时介入任意会话，仪表盘与分析功能跟踪消息量、解决率与满意度。
Solvea (formerly Shulex VOC) is an AI customer service platform for global brands. It combines AI chat and voice agents, a shared helpdesk, and consumer-insights tools that mine Amazon reviews for VOC data, connecting customer conversations with growth research.
AI agents resolve pre-sales, order and after-sales questions across chat, email, live chat and social channels.
Answer and make calls, handle multilingual requests, route in real time and automatically log a summary of every call.
Unify messages from every channel into one inbox where AI and human agents coordinate and collaborate on service work.
Mine Amazon reviews and social channels for sentiment, competitive and product insights to inform growth decisions.
与 Salesforce CRM 工作流程深度整合以支持企业级客服，但若用于简单的独立聊天机器人部署则显得过于繁复。
与 Salesforce CRM 工作流程深度整合以支持企业级客服，但若用于简单的独立聊天机器人部署则显得过于繁复。
面向 B2C 的 AI 客户对话平台，规模化处理消息互动
整合支持、销售与服务的 AI 客户体验平台
Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.
Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Glassix 是一个 AI 原生联络中心，把自主 AI 智能体部署到每个客户渠道。它统一消息与语音，端到端解决咨询，并为团队提供监管、分析与质检工具。
