与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。

Ushur is an enterprise agentic AI platform for customer experience. It builds, launches and governs AI agents that handle inbound and outbound customer journeys across SMS, voice, email and web, with compliance and auditability designed in for regulated industries.
| 维度 / 指标 | ![]() | ![]() |
|---|---|---|
| 官方域名 | botmaker.com | ushur.ai |
| 定价模式 | 免费增值,定价请咨询 | 定价请咨询 |
| 月访问量 | 94.92万 (949,155) | 8105 (8,105) |
| 月度环比流量变化 | -3.29万 (-3.4%) | +1604 (+24.7%) |
| 主要市场与份额 | 🇦🇷 阿根廷 (51.5%) | 🇺🇸 美国 (62.8%) |
| 直接访问 / 月 | 70.66万 | 3190 |
| 用户评分 | 4.6 | 4.3 |
| 支持的平台 | 网站 | 网站 |

为 WhatsApp、邮件、语音等所有客户渠道构建自主 AI 智能体。
由大模型驱动的智能体不仅回答问题,还能理解请求、制定计划并执行订单查询、催收等实际流程。
同一平台内提供面向 WhatsApp 与社交消息、邮件分类与回复、以及呼入呼出电话的多种专职智能体。
在一个工作区内连接 WhatsApp、Instagram、Facebook Messenger、TikTok、Telegram、Slack、Teams、网页聊天和 Apple Messages for Business。
人工工作台可随时介入任意会话,仪表盘与分析功能跟踪消息量、解决率与满意度。

Ushur is an enterprise agentic AI platform for customer experience. It builds, launches and governs AI agents that handle inbound and outbound customer journeys across SMS, voice, email and web, with compliance and auditability designed in for regulated industries.
AI agents that plan, reason, retrieve data, validate inputs and resolve complex customer requests end-to-end, with built-in governance and human-in-the-loop safeguards.
Engage members and policyholders across SMS and RCS, voice, email and web within one persistent, compliant interaction thread.
Governance embeds guardrails, policy enforcement and human oversight directly into AI execution, with end-to-end conversation replay for regulator-ready records.
A purpose-built orchestration environment that lets business users build, customize, launch and analyze journeys without deep engineering work.
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。

Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities.
Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities.
整合支持、销售与服务的 AI 客户体验平台

Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.
Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.

Glassix 是一个 AI 原生联络中心,把自主 AI 智能体部署到每个客户渠道。它统一消息与语音,端到端解决咨询,并为团队提供监管、分析与质检工具。

免费 / 开源Voiceflow is an enterprise conversational AI platform for building, testing, and shipping chat and voice agents. Teams design agents in a visual Studio, let the Atlas copilot help build and improve them, connect knowledge and tools, then measure results with analytics, evaluations, and simulations.
免费 / 开源Voiceflow is an enterprise conversational AI platform for building, testing, and shipping chat and voice agents. Teams design agents in a visual Studio, let the Atlas copilot help build and improve them, connect knowledge and tools, then measure results with analytics, evaluations, and simulations.