与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。

Vocode is an open-source framework and developer API for building voice agents that can talk on the phone, in the browser or inside a meeting. It bundles speech-to-text, text-to-speech, LLM orchestration and telephony integrations behind one set of Python and TypeScript abstractions.
| 维度 / 指标 | ![]() | ![]() |
|---|---|---|
| 官方域名 | botmaker.com | vocode.dev |
| 定价模式 | 免费增值,定价请咨询 | 免费增值,免费试用,付费 |
| 月访问量 | 94.92万 (949,155) | 1555 (1,555) |
| 月度环比流量变化 | -3.29万 (-3.4%) | -4688 (-75.1%) |
| 主要市场与份额 | 🇦🇷 阿根廷 (51.5%) | 🇮🇳 印度 (86.2%) |
| 直接访问 / 月 | 70.66万 | 604 |
| 用户评分 | 4.6 | 4.3 |
| 支持的平台 | 网站 | 网站 |

为 WhatsApp、邮件、语音等所有客户渠道构建自主 AI 智能体。
由大模型驱动的智能体不仅回答问题,还能理解请求、制定计划并执行订单查询、催收等实际流程。
同一平台内提供面向 WhatsApp 与社交消息、邮件分类与回复、以及呼入呼出电话的多种专职智能体。
在一个工作区内连接 WhatsApp、Instagram、Facebook Messenger、TikTok、Telegram、Slack、Teams、网页聊天和 Apple Messages for Business。
人工工作台可随时介入任意会话,仪表盘与分析功能跟踪消息量、解决率与满意度。

Vocode is an open-source framework and developer API for building voice agents that can talk on the phone, in the browser or inside a meeting. It bundles speech-to-text, text-to-speech, LLM orchestration and telephony integrations behind one set of Python and TypeScript abstractions.
Abstracts speech-to-text, text-to-speech and LLM calls so you can swap vendors such as different STT, TTS and language model providers without rewriting your call flow.
Handles inbound and outbound phone calls with number provisioning, call creation, recording retrieval and CDR-style usage endpoints exposed through a documented REST API.
Register webhooks and self-contained actions so an agent can look things up, transfer a caller, or trigger work in your backend mid-conversation.
Supports streaming or turn-based conversation modes, endpointing and emotion tracking, plus browser and meeting-based interfaces beyond pure telephony.
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。

Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities.
Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities.

Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.
Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.