与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。

Wasapi is a multi-agent WhatsApp platform for sales and support teams. It combines a shared smart inbox, multi-agent and multi-line management, AI chatbots and assistants, sales funnels, bulk campaigns over the official WhatsApp API, Instagram and Messenger channels, and a documented API with Make automations.
| 维度 / 指标 | ![]() | ![]() |
|---|---|---|
| 官方域名 | botmaker.com | wasapi.io |
| 定价模式 | 免费增值,定价请咨询 | 免费试用,付费 |
| 月访问量 | 94.92万 (949,155) | 5.85万 (58,485) |
| 月度环比流量变化 | -3.29万 (-3.4%) | +1010 (+1.8%) |
| 主要市场与份额 | 🇦🇷 阿根廷 (51.5%) | 🇨🇴 哥伦比亚 (64.7%) |
| 直接访问 / 月 | 70.66万 | 3.86万 |
| 用户评分 | 4.6 | 4.2 |
| 支持的平台 | 网站 | 网站 |

为 WhatsApp、邮件、语音等所有客户渠道构建自主 AI 智能体。
由大模型驱动的智能体不仅回答问题,还能理解请求、制定计划并执行订单查询、催收等实际流程。
同一平台内提供面向 WhatsApp 与社交消息、邮件分类与回复、以及呼入呼出电话的多种专职智能体。
在一个工作区内连接 WhatsApp、Instagram、Facebook Messenger、TikTok、Telegram、Slack、Teams、网页聊天和 Apple Messages for Business。
人工工作台可随时介入任意会话,仪表盘与分析功能跟踪消息量、解决率与满意度。

Wasapi is a multi-agent WhatsApp platform for sales and support teams. It combines a shared smart inbox, multi-agent and multi-line management, AI chatbots and assistants, sales funnels, bulk campaigns over the official WhatsApp API, Instagram and Messenger channels, and a documented API with Make automations.
A shared chat system with open, pending and closed states, live agent collaboration, smart auto-assignment and quick replies so hundreds of conversations never sit unanswered.
Centralize multiple WhatsApp lines (sales, support, billing) in one panel, give each agent their own secure login with roles and permissions, and supervise everything in real time.
Trainable bots handle repetitive questions 24/7, qualify leads, and blend with human agents in hybrid flows, with API-based lookups and your own OpenAI key optional.
Send personalized, segmented campaigns to thousands of contacts through the official WhatsApp Business API with delivery, read and reply reporting.
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。

Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities.
Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities.
集在线客服、聊天机器人与自助服务于一体的客户沟通平台
基于官方 WhatsApp Business API 的 AI 优先 WhatsApp 营销与互动平台

Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.
Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.

把 WhatsApp、Instagram、Messenger、Telegram 与网页聊天收进一个共享收件箱,并叠加 AI 代理。