与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。

ZBots is the AI chatbot and voice-conversation line from ZFire Media, a studio that builds practical AI conversation agents for service businesses. Its current products are ZFire Contact, which replaces a website contact form with a spoken conversation, and ZFire Front Desk (Ziva), which answers and routes phone calls.
| 维度 / 指标 | ![]() | ![]() |
|---|---|---|
| 官方域名 | botmaker.com | zfiremedia.com |
| 定价模式 | 免费增值,定价请咨询 | 免费试用,付费 |
| 月访问量 | 94.92万 (949,155) | 737 (737) |
| 月度环比流量变化 | -3.29万 (-3.4%) | +737 (0%) |
| 主要市场与份额 | 🇦🇷 阿根廷 (51.5%) | 🌐 全球 (—) |
| 直接访问 / 月 | 70.66万 | 290 |
| 用户评分 | 4.6 | 3.8 |
| 支持的平台 | 网站 | 网站 |

为 WhatsApp、邮件、语音等所有客户渠道构建自主 AI 智能体。
由大模型驱动的智能体不仅回答问题,还能理解请求、制定计划并执行订单查询、催收等实际流程。
同一平台内提供面向 WhatsApp 与社交消息、邮件分类与回复、以及呼入呼出电话的多种专职智能体。
在一个工作区内连接 WhatsApp、Instagram、Facebook Messenger、TikTok、Telegram、Slack、Teams、网页聊天和 Apple Messages for Business。
人工工作台可随时介入任意会话,仪表盘与分析功能跟踪消息量、解决率与满意度。

ZBots is the AI chatbot and voice-conversation line from ZFire Media, a studio that builds practical AI conversation agents for service businesses. Its current products are ZFire Contact, which replaces a website contact form with a spoken conversation, and ZFire Front Desk (Ziva), which answers and routes phone calls.
ZFire Contact turns a website contact form into a spoken interaction where visitors ask questions, share details, and receive a clear next step.
The agent handles product and service questions, pricing and fit conversations, and general support requests in the moment, without a human in the loop.
Visitors can leave their details through the conversation, capturing complete intake information without form friction.
ZFire Front Desk (Ziva) answers inbound calls, handles FAQs and appointment intake, and provides follow-up when staff are busy or off-hours.
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。
与 Salesforce CRM 工作流程深度整合以支持企业级客服,但若用于简单的独立聊天机器人部署则显得过于繁复。

Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities.
Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities.
集在线客服、聊天机器人与自助服务于一体的客户沟通平台

Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.
Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.
基于你的文档与知识库训练的定制 AI 智能体

Glassix 是一个 AI 原生联络中心,把自主 AI 智能体部署到每个客户渠道。它统一消息与语音,端到端解决咨询,并为团队提供监管、分析与质检工具。