Orum: Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. Dialpad 记录了 2,763,687 月访问量，月度环比增长为 +10.7%，定价为付费。Orum 记录了 212,157 月访问量，增长率为 -2.3%，定价为付费，定价请咨询。
| 维度 / 指标 |  | |
|---|---|---|
| 官方域名 | dialpad.com | orum.com |
| 定价模式 | 付费 | 付费，定价请咨询 |
| 月访问量 | 276.37万 (2,763,687) | 21.22万 (212,157) |
| 月度环比流量变化 | +26.64万 (+10.7%) | -5062 (-2.3%) |
| 主要市场与份额 | 🇺🇸 美国 (56.6%) | 🇺🇸 美国 (69.2%) |
| 直接访问 / 月 | 199.97万 | 15.1万 |
| 用户评分 | 4.4 | 4.4 |
| 支持的平台 | 网站 | 网站 |
面向客户体验与商务沟通的 AI 平台
预置与自定义 AI 智能体处理语音与数字支持，带上下文采取行动，并在需要判断时升级给人工。
一个协作应用把通话、会议与消息整合在一起，让团队在完整上下文下工作，无需切换工具。
实时转写、情感分析、AI 评分卡、CSAT 与劳动力管理，帮助团队理解并改进每次对话。
实时辅导、自动拨号与自动跟进，帮助销售团队更快推进、拿下更多订单。
面向销售团队的智能体式 AI 冷呼叫平台
同时拨打多个号码，把销售接入最先接听的一位，并取消其他呼叫、记录待回访。
分析拨号历史、标记无效号码，优先推送更可能被接听的线路。
自动留言、穿越自动语音菜单与筛选环节，仅在真人在线时接入销售。
监听通话、识别异议、推荐话术卡、给通话打分，并可随时发起练习对练。
专项更强Industry leader in conversation intelligence and revenue analytics, but lacks native parallel dialing and live cold-calling execution.
专项更强Industry leader in conversation intelligence and revenue analytics, but lacks native parallel dialing and live cold-calling execution.
专项更强Comprehensive sales engagement and workflow automation platform, but lacks dedicated parallel dialing capabilities for live cold calling.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
专项更强Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
专项更强Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
专项更强Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.
![[24]7.ai Engagement Cloud 全渠道客户服务产品界面](https://cdn.openaitools.app/previews/247-inc-com-4ae6f909-5c51fbea.webp)
