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Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
| 维度 / 指标 |  | |
|---|---|---|
| 官方域名 | doo.ooo | octocom.ai |
| 定价模式 | 定价请咨询 | 付费，定价请咨询 |
| 月访问量 | 7028 (7,028) | 6.81万 (68,116) |
| 月度环比流量变化 | -7126 (-50.3%) | +1.41万 (+26.2%) |
| 主要市场与份额 | 🇮🇳 印度 (47%) | 🇵🇭 菲律宾 (85.1%) |
| 直接访问 / 月 | 2777 | 5.68万 |
| 用户评分 | 4.2 | 4.4 |
| 支持的平台 | 网站 | 网站 |
跨 WhatsApp、语音与聊天解决客户请求的 AI 客服智能体
WhatsApp、Instagram、邮件、网页聊天、短信与语音汇聚到同一个按客户归并的队列，并附带全部历史会话。
智能体调用已连接的工作流，如查订单、发起退款、改约时间，并可为你配置敏感步骤的人工审批。
智能体理解俚语、口音和混说消息，并可在对话中随客户切换语言。
在 CTRL 中构建、训练和纠正每个智能体，每条会话自动质量评分，语气或 SLA 偏离时发出辅导提醒。
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
200+ pre-built actions let the agent issue refunds, process returns, swap products, pause subscriptions, and update orders directly in Shopify, Stripe, Recharge, AfterShip, and other connected systems.
Responses are generated from live catalog data, order records, and your policy documents rather than frozen training data, with citations so customers and teams can verify the source.
Set per-action limits, escalation conditions, approved tone, sign-offs, and banned phrases so every reply stays on-brand and inside the rules you define.
Chat, voice, email, WhatsApp, Instagram DMs and comments, Messenger, and contact forms flow into one shared inbox where humans and AI collaborate.
免费 / 开源Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
免费 / 开源Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
免费 / 开源Glassix 是一个 AI 原生联络中心，把自主 AI 智能体部署到每个客户渠道。它统一消息与语音，端到端解决咨询，并为团队提供监管、分析与质检工具。
免费 / 开源Glassix 是一个 AI 原生联络中心，把自主 AI 智能体部署到每个客户渠道。它统一消息与语音，端到端解决咨询，并为团队提供监管、分析与质检工具。
