Salesforce Agentforce（原 Einstein）记录了 111,910,743 月访问量，月度环比增长为 +2.2%，定价为免费增值。Vapi 记录了 662,301 月访问量，增长率为 -11.4%，定价为免费增值。
由 Salesforce Data 360 与 Atlas 驱动的自主企业级 AI agent 与 CRM 智能。
| 维度 / 指标 | ||
|---|---|---|
| 官方域名 | salesforce.com | vapi.ai |
| 定价模式 | 免费增值 | 免费增值 |
| 月访问量 | 1.12亿 (111,910,743) | 66.23万 (662,301) |
| 月度环比流量变化 | +240.2万 (+2.2%) | -8.55万 (-11.4%) |
| 主要市场与份额 | 🇺🇸 美国 (43%) | 🇺🇸 美国 (44%) |
| 直接访问 / 月 | 6074.1万 | 37.73万 |
| 用户评分 | 4.4 | 4.5 |
| 支持的平台 | 网站 | 网站 |
由 Salesforce Data 360 与 Atlas 驱动的自主企业级 AI agent 与 CRM 智能。
将以 Data 360 为 grounding 的复杂查询拆解为多步骤行动计划，并在数天或数周内保留状态，以在人类升级护栏下完成多触点运营工作流。
使用现有 Salesforce Flows、Prompt Builder 模板、Apex 代码与 MuleSoft API 配置自定义 agent、子 agent、自然语言指令与确定性护栏。
跨部门协调专用子 agent，并通过来自 AgentExchange 合作伙伴、经验证的 Model Context Protocol（MCP）服务器安全连接外部企业工具。
以低延迟对话式语音 agent 取代僵化的电话 IVR 树，并在网页聊天、WhatsApp、SMS、移动应用与 Slack 上统一部署。
通过 API 构建、测试并部署生产级语音 AI 智能体
通过一个 API 配置语音识别、大模型推理层和语音合成，无需分别对接多家供应商。
平台处理实时音频流、打断处理和通话状态，让对话自然且响应迅速。
可申请 Vapi 号码，也可接入 Twilio、Vonage 或 Telnyx，同一智能体支持呼入与呼出。
上线前模拟通话，上线后跟踪每次通话的转写、效果指标与合规信号。
专项更强Provides raw frontier language models and real-time multimodal capabilities, requiring custom scaffolding compared to Vapi's voice workflows.
专项更强Offers developer access to Gemini's powerful multimodal APIs, but lacks out-of-the-box telephony voice agent pipelines.
专项更强Offers developer access to Gemini's powerful multimodal APIs, but lacks out-of-the-box telephony voice agent pipelines.
免费 / 开源Zapier is a no-code automation and AI orchestration platform that connects thousands of apps so you can build automated workflows, AI agents and chatbots without writing code, and govern them with enterprise-grade controls.
免费 / 开源Zapier is a no-code automation and AI orchestration platform that connects thousands of apps so you can build automated workflows, AI agents and chatbots without writing code, and govern them with enterprise-grade controls.
专项更强Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
专项更强Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
专项更强Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
专项更强Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
专项更强Provides enterprise-grade speech-to-text and audio intelligence APIs, but lacks turnkey conversational voice agent telephony orchestration.
专项更强Provides enterprise-grade speech-to-text and audio intelligence APIs, but lacks turnkey conversational voice agent telephony orchestration.
专项更强Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
