VocalOps

38 percent of calls handled by a natural-sounding agent that greets callers, understands the request and gives a professional first impression.

The agent reads and writes in your ERP, CRM and scheduling software, even on-premise, so it recognises existing customers and pulls their history before the second sentence.

Qualified calls become appointments written directly into your schedule, with no back-and-forth and no double entry.

Send confirmations, addresses and Stripe payment links by text during the call, and take deposits or invoices without ever hearing a card number.

Cover evenings, nights and weekends with a virtual receptionist that qualifies each call and hands your team a clear result.

Recorded and transcribed calls live in a central portal alongside emergencies, requests and a synchronised CRM so nothing gets lost.