
Free / Open-sourceAI-first customer service with a natively integrated AI agent

12 alternatives to reply.ai, matched by what they do.
| Rank | Tool & Tagline | Official Domain | Monthly Visits | MoM Growth | Pricing Model | Primary Market | Rating | Compare |
|---|---|---|---|---|---|---|---|---|
| ● | reply.ai | reply.ai | 3.01K | -1.6K (-34.7%) | Contact for Pricing | India | — | Profile |
| 1 | Intercom | intercom.com | 4.47M | 117.9K (+2.7%) | Free Trial, Paid | United States | 4.5 | Compare |
| 2 | Crisp | crisp.chat | 1.41M | 21.04K (+1.5%) | Free Trial, Paid, Contact for Pricing, Free | France | 4.6 | Compare |
| 3 | Hiver | hiverhq.com | 140.33K | -55.69K (-28.4%) | Freemium, Free Trial, Paid, Free | United States | 4.3 | Compare |
| 4 | SleekFlow | sleekflow.io | 348.11K | -7.22K (-2%) | Paid, Contact for Pricing | Hong Kong SAR China | 4.4 | Compare |
| 5 | Respond.io | respond.io | 1.61M | -152.34K (-8.7%) | Freemium | Malaysia | 4.5 | Compare |
| 6 | Kore.ai | kore.ai | 143.33K | -31.85K (-18.2%) | Contact for Pricing | United States | 4.4 | Compare |
| 7 | tawk.to | tawk.to | 5.73M | -86.22K (-1.5%) | Freemium | United States | 4.3 | Compare |
| 8 | Kapture CRM | kapturecrm.com | 561.15K | -4.23K (-0.7%) | Contact for Pricing | India | 4.2 | Compare |
| 9 | Gorgias | gorgias.com | 2.66M | 61.65K (+2.4%) | Contact for Pricing | United States | 4.7 | Compare |
| 10 | Pylon | usepylon.com | 284.89K | 16.46K (+6.1%) | Paid | United States | 4.5 | Compare |
| 11 | Re:amaze | reamaze.com | 455.79K | 16.04K (+3.6%) | Free Trial, Paid, Contact for Pricing | United States | 4.5 | Compare |
| 12 | SaleWisely | salewisely.com | 187.72K | -417.15K (-69%) | Freemium, Contact for Pricing | Indonesia | 4.1 | Compare |

Free / Open-sourceAI-first customer service with a natively integrated AI agent

Free / Open-sourceAI-first customer support platform with a shared inbox built in
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Free / Open-sourceSaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.
Free / Open-sourceAI-first customer support platform with a shared inbox built in
Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Free / Open-sourceAI-powered customer conversation platform for B2C messaging at scale
AI-powered customer experience platform unifying support, sales, and service
Agentic B2B support platform unifying every channel, AI agents, and customer context
Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses
Free / Open-sourceSaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.